Threshold milestones and trigger conditions by alert category
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Surge alerts fire when active ticket conditions cross thresholds — high volume, unclaimed queues, no staff online. Each alert escalates through its threshold list, spacing out pings as the condition persists. The counter resets when the condition clears.
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Pattern alerts detect trends over time — surges by game, escalation rates, staff behavior. Each alert fires once per threshold crossed within its window (daily/weekly/monthly) and won't repeat until the next window resets.
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Per-ticket reminders sent to staff notification channels when a ticket remains unclaimed. Each threshold fires once per ticket. Escalating a ticket resets the threshold list so reminders restart for the new tier.
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Unclaimed notifications use threshold milestones only.
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Monitors configured chat channels for unresponded user messages. Fires at escalating intervals while the condition persists. Resets when a staff member responds.
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Logging
Log channel configuration (channels set in Channels section)
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Staff
Staff IDs, emojis, and admin settings
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Admin and staff role settings
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Format: 123456:emoji,789012:emoji
Role IDs with staff permissions
Role IDs that cannot open tickets
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e.g. 1,2,4
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diff --git a/settings-site/public/js/app.js b/settings-site/public/js/app.js
index 909fbbd..fd5ace9 100644
--- a/settings-site/public/js/app.js
+++ b/settings-site/public/js/app.js
@@ -13,7 +13,6 @@
document.getElementById('bot-status-dot').className = 'dot online';
document.getElementById('bot-status-text').textContent = 'Connected';
Fields.populateFields(config);
- Notifications.initNotificationsEditor(config);
Fields.initSmartSelects(config);
} catch (e) {
document.getElementById('bot-status-dot').className = 'dot offline';
diff --git a/settings-site/public/js/notifications.js b/settings-site/public/js/notifications.js
deleted file mode 100644
index e2982e1..0000000
--- a/settings-site/public/js/notifications.js
+++ /dev/null
@@ -1,521 +0,0 @@
-(function () {
- 'use strict';
-
- const NOTIFICATION_PRESETS = ['15m', '30m', '1h', '2h', '4h', '8h', '1d'];
-
- const FALLBACK_TAB_KEYS = {
- surge: [
- 'surge_tickets',
- 'surge_game',
- 'surge_stale',
- 'surge_needs_response',
- 'surge_unclaimed',
- 'surge_tier3_unclaimed',
- 'surge_no_staff'
- ],
- patterns: [
- 'user_tickets',
- 'user_reopen',
- 'user_crossgame',
- 'game_surge',
- 'game_backlog',
- 'game_resolution',
- 'game_spike',
- 'tag_top',
- 'tag_escalation',
- 'untagged_closes',
- 'tag_game_corr',
- 'user_esc',
- 'game_esc_rate',
- 'rapid_t2_t3',
- 'staff_no_close',
- 'staff_overloaded',
- 'staff_stale',
- 'staff_transfer_rate',
- 'staff_esc',
- 'staff_game_esc',
- 'game_tag_spike',
- 'overnight_gap',
- 'staff_always_esc'
- ],
- unclaimed: ['unclaimed_reminder'],
- chat: ['chat_messages', 'chat_time']
- };
-
- const FALLBACK_ALERT_DESCRIPTIONS = {
- surge_tickets: 'Fires when total active ticket volume exceeds configured surge thresholds, signaling broad queue pressure that needs staffing attention.',
- surge_game: 'Fires when one game accumulates tickets unusually fast within the configured window, indicating a localized incident that should be triaged.',
- surge_stale: 'Fires when too many tickets stay unresolved past the stale-time threshold, prompting staff to clear aging backlog.',
- surge_needs_response: 'Fires when tickets needing a staff reply exceed count and age limits, indicating response latency is building.',
- surge_unclaimed: 'Fires when the unclaimed queue crosses configured count/age thresholds, signaling ownership gaps that need pickup.',
- surge_tier3_unclaimed: "Fires when Tier 3 tickets have been sitting unclaimed past each threshold. Escalating intervals prevent spam while ensuring critical tickets don't go unnoticed.",
- surge_no_staff: 'Fires when open-ticket load is high while no staff are detected as available, prompting immediate coverage.',
- user_tickets: 'Detects users opening unusually high ticket counts in the active window, suggesting repeat-issue or abuse patterns.',
- user_reopen: 'Detects users who repeatedly reopen or recreate issues after closure, signaling unresolved root-cause patterns.',
- user_crossgame: 'Detects users reporting similar issues across multiple games in a short period, indicating broader account-level impact.',
- game_surge: 'Detects game-specific ticket spikes crossing thresholds in the pattern window, signaling service instability for that title.',
- game_backlog: 'Detects games accumulating unresolved backlog above threshold, implying triage capacity is lagging for that queue.',
- game_resolution: 'Detects unusual drops in resolution rate for a game, indicating tickets are staying open longer than expected.',
- game_spike: 'Detects abrupt short-window jumps in ticket volume for a game, flagging incidents that may need escalation.',
- tag_top: 'Detects tag frequency leaders above threshold so recurring issue types can be prioritized for fixes or macros.',
- tag_escalation: 'Detects tags with unusually high escalation rates, indicating categories that routinely require higher-tier handling.',
- untagged_closes: 'Detects elevated counts of closed tickets without tags, prompting cleanup to preserve reporting quality.',
- tag_game_corr: 'Detects strong tag-to-game concentration patterns, highlighting issue types tightly linked to specific games.',
- user_esc: 'Detects users whose tickets escalate unusually often, implying complex cases that may need proactive follow-up.',
- game_esc_rate: 'Detects games with escalating ticket-rate thresholds exceeded, signaling deeper technical issues for that title.',
- rapid_t2_t3: 'Fires at ticket count milestones (e.g. 3, 5, 10) when tickets have reached Tier 3 this week. Each milestone fires once per week.',
- staff_no_close: 'Detects staff with prolonged periods of claims but few closes, suggesting overloaded ownership or stuck work.',
- staff_overloaded: 'Detects staff carrying ticket loads beyond threshold, indicating balancing or reassignment may be needed.',
- staff_stale: 'Detects staff-owned tickets aging beyond stale limits, prompting review and unblock actions.',
- staff_transfer_rate: 'Detects unusually high transfer/reassignment rates by staff, signaling ownership churn that may hurt throughput.',
- staff_esc: 'Detects staff escalation counts above threshold, highlighting where extra support or training may be needed.',
- staff_game_esc: 'Detects high escalation concentration for specific staff/game combinations, indicating targeted expertise gaps.',
- game_tag_spike: 'Detects sudden spikes of specific tags within a game, flagging focused incident signatures.',
- overnight_gap: 'Detects recurring unattended overnight windows with active demand, suggesting staffing coverage gaps.',
- staff_always_esc: 'Detects staff whose handled tickets escalate at consistently high rates, implying sustained tier-fit issues.',
- unclaimed_reminder: 'Reminds all staff notification channels about unclaimed tickets. Thresholds are per-ticket age — each threshold fires once per ticket and resets on escalation.',
- chat_messages: 'Fires when pending user message volume in monitored chat channels crosses configured count thresholds without staff replies.',
- chat_time: 'Fires when a monitored chat channel has had no staff response for the given duration with pending user messages. Resets when staff responds.'
- };
-
- let notificationThresholdsState = {};
-
- // Phase 9: notification enable state. Fetched from /api/notifications/state
- // on init. `master` is the global kill switch; `perKey` is a flat map of
- // alertKey → boolean. Both default to off so a fresh deploy is silent.
- let enableState = { master: false, perKey: {} };
-
- // Active sources. Start as fallback; replaced/merged when the bot-side
- // registry (GET /api/notifications/alerts) returns successfully. On 404 or
- // network failure the fallbacks remain authoritative.
- let activeTabKeys = FALLBACK_TAB_KEYS;
- let activeAlertDescriptions = FALLBACK_ALERT_DESCRIPTIONS;
-
- async function fetchAlertRegistry() {
- try {
- const res = await fetch('/api/notifications/alerts', { credentials: 'same-origin' });
- if (!res.ok) return null;
- const data = await res.json();
- if (!data || typeof data !== 'object' || Array.isArray(data)) return null;
- // Accept only if at least one known category is a non-empty array
- const hasShape = ['surge', 'patterns', 'unclaimed'].some(
- cat => Array.isArray(data[cat]) && data[cat].length > 0
- );
- return hasShape ? data : null;
- } catch (_) {
- return null;
- }
- }
-
- async function fetchEnableState() {
- try {
- const res = await fetch('/api/notifications/state', { credentials: 'same-origin' });
- if (!res.ok) return null;
- const data = await res.json();
- if (!data || typeof data !== 'object' || Array.isArray(data)) return null;
- if (typeof data.master !== 'boolean') return null;
- if (!data.perKey || typeof data.perKey !== 'object') return null;
- return { master: data.master, perKey: { ...data.perKey } };
- } catch (_) {
- return null;
- }
- }
-
- async function postToggle(body) {
- const res = await fetch('/api/notifications/toggle', {
- method: 'POST',
- credentials: 'same-origin',
- headers: Util.csrfHeaders({ 'Content-Type': 'application/json' }),
- body: JSON.stringify(body)
- });
- if (!res.ok) throw new Error(`toggle ${res.status}`);
- const data = await res.json();
- if (!data || !data.state || typeof data.state.master !== 'boolean' || !data.state.perKey) {
- throw new Error('bad toggle response');
- }
- return { master: data.state.master, perKey: { ...data.state.perKey } };
- }
-
- // Merge bot registry with fallback, preserving fallback order for existing
- // keys (so rapid_t2_t3 and chat keys stay where the UI expects them).
- // Registry-only keys get appended to their category; registry descriptions
- // override fallback text.
- function mergeRegistryWithFallback(registry) {
- const tabKeys = {};
- const alertDescriptions = { ...FALLBACK_ALERT_DESCRIPTIONS };
- Object.keys(FALLBACK_TAB_KEYS).forEach(cat => { tabKeys[cat] = [...FALLBACK_TAB_KEYS[cat]]; });
-
- Object.entries(registry).forEach(([category, entries]) => {
- if (!Array.isArray(entries)) return;
- if (!tabKeys[category]) tabKeys[category] = [];
- const seen = new Set(tabKeys[category]);
- for (const e of entries) {
- if (!e || typeof e.key !== 'string') continue;
- if (!seen.has(e.key)) {
- tabKeys[category].push(e.key);
- seen.add(e.key);
- }
- if (typeof e.description === 'string') {
- alertDescriptions[e.key] = e.description;
- }
- }
- });
- return { tabKeys, alertDescriptions };
- }
-
- function applyMergedRegistry(section, registry) {
- const merged = mergeRegistryWithFallback(registry);
- activeTabKeys = merged.tabKeys;
- activeAlertDescriptions = merged.alertDescriptions;
- window.Notifications.registry = registry;
-
- Object.entries(activeTabKeys).forEach(([category, keys]) => {
- const select = section.querySelector(`[data-notif-category="${category}"]`);
- if (!select) return;
- const existing = new Set(Array.from(select.options).map(o => o.value));
- keys.forEach(key => {
- if (!existing.has(key)) {
- const option = document.createElement('option');
- option.value = key;
- option.textContent = toHumanLabel(key);
- select.appendChild(option);
- }
- });
- renderAlertDescription(category);
- });
- }
-
- function initNotificationsEditor(config) {
- const section = document.getElementById('s-notifications');
- if (!section) return;
-
- const hiddenField = section.querySelector('[data-key="NOTIFICATION_THRESHOLDS_JSON"]');
- if (!hiddenField) return;
-
- notificationThresholdsState = parseNotificationThresholdsConfig(config);
- hiddenField.value = serializeNotificationThresholds(notificationThresholdsState);
-
- section.querySelectorAll('.notif-tab-btn').forEach(btn => {
- btn.addEventListener('click', () => setNotificationTab(btn.dataset.notifTab));
- });
-
- Object.entries(activeTabKeys).forEach(([category, keys]) => {
- const select = section.querySelector(`[data-notif-category="${category}"]`);
- const chipsWrap = section.querySelector(`[data-notif-chips="${category}"]`);
- const input = section.querySelector(`[data-notif-input="${category}"]`);
- const addBtn = section.querySelector(`[data-notif-add="${category}"]`);
- const presetsWrap = section.querySelector(`[data-notif-presets="${category}"]`);
- if (!select || !chipsWrap || !input || !addBtn || !presetsWrap) return;
-
- keys.forEach(key => {
- const option = document.createElement('option');
- option.value = key;
- option.textContent = toHumanLabel(key);
- select.appendChild(option);
- });
-
- if (keys.length) select.value = keys[0];
-
- select.addEventListener('change', () => {
- renderThresholdChips(category);
- renderAlertDescription(category);
- renderPerAlertToggle(category);
- });
- addBtn.addEventListener('click', () => addThresholdFromInput(category));
- input.addEventListener('keydown', (evt) => {
- if (evt.key === 'Enter') {
- evt.preventDefault();
- addThresholdFromInput(category);
- }
- });
-
- NOTIFICATION_PRESETS.forEach(preset => {
- const btn = document.createElement('button');
- btn.type = 'button';
- btn.textContent = preset;
- btn.addEventListener('click', () => addThresholdValue(category, preset));
- presetsWrap.appendChild(btn);
- });
-
- renderThresholdChips(category);
- renderAlertDescription(category);
- });
-
- setNotificationTab('surge');
-
- wireEnableToggles(section);
-
- // Background: pull canonical registry from the bot, merge with fallback,
- // append any registry-only keys and refresh descriptions. Fallback stays
- // in use if the endpoint 404s (settings-site deployed ahead of bot) or
- // the fetch fails (network/proxy error).
- fetchAlertRegistry().then(registry => {
- if (!registry) return;
- applyMergedRegistry(section, registry);
- renderAllEnableUI(section);
- }).catch(() => {});
-
- // Phase 9: pull enable state and paint the toggles. Runs in parallel with
- // the registry fetch above; renderAll is idempotent so ordering is OK.
- fetchEnableState().then(state => {
- if (!state) return;
- enableState = state;
- window.Notifications.state = state;
- renderAllEnableUI(section);
- }).catch(() => {});
- }
-
- function keysForCategory(category) {
- return activeTabKeys[category] || [];
- }
-
- function renderMasterCheckboxes(section) {
- section.querySelectorAll('[data-notif-master]').forEach(cb => {
- cb.checked = enableState.master === true;
- });
- }
-
- function renderCategoryCheckbox(section, category) {
- const cb = section.querySelector(`[data-notif-category-toggle="${category}"]`);
- if (!cb) return;
- const keys = keysForCategory(category);
- const allOn = keys.length > 0 && keys.every(k => enableState.perKey[k] === true);
- cb.checked = enableState.master === true && allOn;
- }
-
- function renderPerAlertToggle(category) {
- const section = document.getElementById('s-notifications');
- if (!section) return;
- const panel = section.querySelector(`[data-notif-panel="${category}"]`);
- if (!panel) return;
- const alertCb = panel.querySelector('[data-notif-alert]');
- const label = panel.querySelector('[data-notif-alert-label]');
- const alertKey = getSelectedAlertKey(category);
- const on = alertKey ? enableState.perKey[alertKey] === true : false;
- if (alertCb) alertCb.checked = on;
- if (label) label.textContent = on ? 'Alert enabled' : 'Alert disabled';
-
- // Disable the chip/input editor when master is off or this alert is off.
- const editor = panel.querySelector('.notif-editor');
- if (editor) {
- const disabled = !enableState.master || !on;
- editor.classList.toggle('notif-disabled', disabled);
- }
- }
-
- function renderAllEnableUI(section) {
- renderMasterCheckboxes(section);
- Object.keys(activeTabKeys).forEach(cat => renderCategoryCheckbox(section, cat));
- Object.keys(activeTabKeys).forEach(cat => renderPerAlertToggle(cat));
- }
-
- function wireEnableToggles(section) {
- // Master — multiple DOM copies; they share state via enableState and
- // re-render after each mutation, so clicking any one updates all.
- section.querySelectorAll('[data-notif-master]').forEach(cb => {
- cb.addEventListener('change', async () => {
- const prev = enableState.master;
- const next = cb.checked;
- try {
- const newState = await postToggle({ master: true, enabled: next });
- enableState = newState;
- window.Notifications.state = newState;
- renderAllEnableUI(section);
- } catch (e) {
- cb.checked = prev;
- renderAllEnableUI(section);
- Util.showToast('Failed to update master toggle.', 'error');
- }
- });
- });
-
- // Per-category "All in category" toggles.
- section.querySelectorAll('[data-notif-category-toggle]').forEach(cb => {
- const category = cb.dataset.notifCategoryToggle;
- cb.addEventListener('change', async () => {
- const next = cb.checked;
- const prev = !next; // pre-toggle state, for revert on failure
- try {
- const newState = await postToggle({ category, enabled: next });
- enableState = newState;
- window.Notifications.state = newState;
- renderAllEnableUI(section);
- } catch (e) {
- cb.checked = prev;
- renderAllEnableUI(section);
- Util.showToast(`Failed to update ${category} category toggle.`, 'error');
- }
- });
- });
-
- // Per-alert toggles — one per category panel, scoped to the currently
- // selected alertKey in that panel's dropdown.
- section.querySelectorAll('.notif-panel').forEach(panel => {
- const category = panel.dataset.notifPanel;
- const alertCb = panel.querySelector('[data-notif-alert]');
- if (!alertCb) return;
- alertCb.addEventListener('change', async () => {
- const alertKey = getSelectedAlertKey(category);
- if (!alertKey) {
- alertCb.checked = false;
- return;
- }
- const prev = enableState.perKey[alertKey] === true;
- const next = alertCb.checked;
- try {
- const newState = await postToggle({ key: alertKey, enabled: next });
- enableState = newState;
- window.Notifications.state = newState;
- renderAllEnableUI(section);
- } catch (e) {
- alertCb.checked = prev;
- renderAllEnableUI(section);
- Util.showToast(`Failed to update ${alertKey} toggle.`, 'error');
- }
- });
- });
- }
-
- function parseNotificationThresholdsConfig(config) {
- const rawJson = config.NOTIFICATION_THRESHOLDS_JSON;
- if (rawJson && String(rawJson).trim()) {
- try {
- const parsed = JSON.parse(rawJson);
- if (parsed && typeof parsed === 'object' && !Array.isArray(parsed)) return parsed;
- } catch (_) {}
- }
- if (config.NOTIFICATION_THRESHOLDS && typeof config.NOTIFICATION_THRESHOLDS === 'object' && !Array.isArray(config.NOTIFICATION_THRESHOLDS)) {
- return config.NOTIFICATION_THRESHOLDS;
- }
- return {};
- }
-
- function serializeNotificationThresholds(obj) {
- const ordered = {};
- Object.keys(obj).sort().forEach(key => {
- const arr = Array.isArray(obj[key]) ? obj[key].map(v => String(v).trim()).filter(Boolean) : [];
- ordered[key] = arr;
- });
- return JSON.stringify(ordered);
- }
-
- function setNotificationTab(category) {
- document.querySelectorAll('#s-notifications .notif-tab-btn').forEach(btn => {
- btn.classList.toggle('active', btn.dataset.notifTab === category);
- });
- document.querySelectorAll('#s-notifications .notif-panel').forEach(panel => {
- panel.classList.toggle('hidden', panel.dataset.notifPanel !== category);
- });
- }
-
- function addThresholdFromInput(category) {
- const input = document.querySelector(`#s-notifications [data-notif-input="${category}"]`);
- if (!input) return;
- const value = input.value.trim().toLowerCase();
- if (addThresholdValue(category, value)) input.value = '';
- }
-
- function addThresholdValue(category, rawValue) {
- const value = String(rawValue || '').trim().toLowerCase();
- if (!isValidThresholdValue(value)) {
- Util.showToast('Invalid threshold format. Use 15m, 1h, 1d6h, or whole numbers.', 'error');
- return false;
- }
-
- const alertKey = getSelectedAlertKey(category);
- if (!alertKey) return false;
-
- const current = Array.isArray(notificationThresholdsState[alertKey]) ? [...notificationThresholdsState[alertKey]] : [];
- if (current.includes(value)) return false;
- current.push(value);
- notificationThresholdsState[alertKey] = current;
- syncNotificationThresholdsField();
- renderThresholdChips(category);
- return true;
- }
-
- function removeThresholdValue(category, valueToRemove) {
- const alertKey = getSelectedAlertKey(category);
- if (!alertKey) return;
- const current = Array.isArray(notificationThresholdsState[alertKey]) ? [...notificationThresholdsState[alertKey]] : [];
- notificationThresholdsState[alertKey] = current.filter(v => String(v) !== String(valueToRemove));
- syncNotificationThresholdsField();
- renderThresholdChips(category);
- }
-
- function renderThresholdChips(category) {
- const chipsWrap = document.querySelector(`#s-notifications [data-notif-chips="${category}"]`);
- if (!chipsWrap) return;
- const alertKey = getSelectedAlertKey(category);
- const thresholds = alertKey && Array.isArray(notificationThresholdsState[alertKey])
- ? notificationThresholdsState[alertKey]
- : [];
-
- chipsWrap.replaceChildren();
- thresholds.forEach(value => {
- const chip = document.createElement('span');
- chip.className = 'notif-chip';
- chip.textContent = value;
-
- const remove = document.createElement('button');
- remove.type = 'button';
- remove.title = `Remove ${value}`;
- remove.textContent = '×';
- remove.addEventListener('click', () => removeThresholdValue(category, value));
-
- chip.appendChild(remove);
- chipsWrap.appendChild(chip);
- });
- }
-
- function renderAlertDescription(category) {
- const descriptionEl = document.querySelector(`#s-notifications [data-notif-description="${category}"]`);
- if (!descriptionEl) return;
- const alertKey = getSelectedAlertKey(category);
- descriptionEl.textContent = activeAlertDescriptions[alertKey] || 'No description available for this alert key yet.';
- }
-
- function syncNotificationThresholdsField() {
- const hiddenField = document.querySelector('#s-notifications [data-key="NOTIFICATION_THRESHOLDS_JSON"]');
- if (!hiddenField) return;
- const serialized = serializeNotificationThresholds(notificationThresholdsState);
- hiddenField.value = serialized;
- Fields.markChanged('NOTIFICATION_THRESHOLDS_JSON', serialized);
- hiddenField.classList.toggle('changed', Fields.isChanged('NOTIFICATION_THRESHOLDS_JSON'));
- }
-
- function getSelectedAlertKey(category) {
- const select = document.querySelector(`#s-notifications [data-notif-category="${category}"]`);
- return select ? select.value : '';
- }
-
- function isValidThresholdValue(value) {
- if (!value) return false;
- if (/^\d+$/.test(value)) return true;
- return /^(\d+[mhd])+$/.test(value);
- }
-
- function toHumanLabel(key) {
- return String(key)
- .split('_')
- .map(part => part.toUpperCase() === 'T2' || part.toUpperCase() === 'T3'
- ? part.toUpperCase()
- : part.charAt(0).toUpperCase() + part.slice(1))
- .join(' ');
- }
-
- window.Notifications = {
- initNotificationsEditor,
- isValidThresholdValue,
- toHumanLabel,
- fetchAlertRegistry,
- fetchEnableState,
- NOTIFICATION_PRESETS,
- FALLBACK_TAB_KEYS,
- FALLBACK_ALERT_DESCRIPTIONS,
- registry: null,
- state: enableState,
- get tabKeys() { return activeTabKeys; },
- get alertDescriptions() { return activeAlertDescriptions; }
- };
-})();
diff --git a/settings-site/public/js/router.js b/settings-site/public/js/router.js
index 44a4ee5..0cb14e5 100644
--- a/settings-site/public/js/router.js
+++ b/settings-site/public/js/router.js
@@ -10,7 +10,6 @@
'/behavior': 's-behavior',
'/threads': 's-threads',
'/pins': 's-pins',
- '/notifications': 's-notifications',
'/logging': 's-logging',
'/automation': 's-automation',
'/appearance': 's-appearance',
diff --git a/settings-site/server.js b/settings-site/server.js
index b1f656f..3187531 100644
--- a/settings-site/server.js
+++ b/settings-site/server.js
@@ -202,9 +202,6 @@ app.post('/api/config', apiLimiter, requireAuth, proxy('POST', '/config'));
app.get('/api/discord/guild', apiLimiter, requireAuth, proxy('GET', '/discord/guild'));
app.post('/api/restart', apiLimiter, requireAuth, proxy('POST', '/restart'));
app.get('/api/restart/status', apiLimiter, requireAuth, proxy('GET', '/restart/status'));
-app.get('/api/notifications/alerts', apiLimiter, requireAuth, proxy('GET', '/notifications/alerts'));
-app.get('/api/notifications/state', apiLimiter, requireAuth, proxy('GET', '/notifications/state'));
-app.post('/api/notifications/toggle', apiLimiter, requireAuth, proxy('POST', '/notifications/toggle'));
app.get('/*splat', requireAuth, (req, res) => {
res.sendFile(path.join(__dirname, 'public', 'index.html'));