audit week 3 [SEC-004 + SEC-005]: scope members.fetch + redact PII in debug logs

[SEC-004] services/staffThread.js — addRoleMembersToThread previously called
the unscoped guild.members.fetch() on every ticket creation, chunking every
member of the guild. With STAFF_THREAD_AUTO_ADD_ROLE on and a 50-member
staff role, the 300ms-per-add loop also blocked ticket creation for ~15s.

  - Read role.members directly (computed from guild.members.cache, kept in
    sync via the GuildMembers gateway intent set on the client). Skip the
    explicit unscoped fetch in the hot path.
  - Cache-cold fallback: one scoped guild.members.fetch({ withPresences:
    false }) — irrelevant presence sync stays off the wire.
  - createStaffThread no longer awaits the add-loop. Wraps the call in
    setImmediate(...) so ticket creation returns immediately while the
    rate-limited add-loop runs in the background.

[SEC-005] services/debugLog.js — stacks/messages posted to the debug
channel could leak customer email addresses (interpolated through ticket
errors) and Discord member/channel IDs. Add a redactPII helper applied to
both logError's message + stack and logWarn's body:

  - Email regex /[\w.+-]+@[\w.-]+\.\w+/g → [EMAIL_REDACTED]
  - Discord snowflake /\b\d{18,20}\b/g → [ID_REDACTED]

interaction.user.tag in the User: line is intentionally not redacted —
it's needed for triage and is not PII (Discord usernames are public).
This commit is contained in:
2026-05-08 20:42:48 +00:00
parent 952b22ac12
commit 3e9ad658d0
2 changed files with 45 additions and 11 deletions

View File

@@ -11,6 +11,24 @@ function setClient(c) {
client = c;
}
// --- PII redaction ---
// Email addresses (loose regex — covers most RFC 5321 local parts that show up
// in support traffic) and Discord snowflakes (1820 digit numeric IDs) get
// redacted before stack/message text reaches the debug channel. Both can land
// in error stacks via senderEmail interpolation, channel IDs in error
// messages, etc. — redacting at the boundary keeps the debug channel useful
// for triage without leaking customer addresses or staff member IDs.
const EMAIL_REDACT_RE = /[\w.+-]+@[\w.-]+\.\w+/g;
const SNOWFLAKE_REDACT_RE = /\b\d{18,20}\b/g;
function redactPII(s) {
if (s == null) return '';
return String(s)
.replace(EMAIL_REDACT_RE, '[EMAIL_REDACTED]')
.replace(SNOWFLAKE_REDACT_RE, '[ID_REDACTED]');
}
// --- Helpers ---
async function sendToChannel(channelId, embed, overrideClient) {
@@ -38,9 +56,10 @@ async function logError(context, error, interaction = null, overrideClient = nul
const commandLine = (interaction?.commandName || interaction?.customId)
? `Command/Button: ${interaction.commandName || interaction.customId}\n`
: '';
const stack = (error.stack || error.message || String(error)).slice(0, 1500);
const message = redactPII(error.message || String(error));
const stack = redactPII(error.stack || error.message || String(error)).slice(0, 1500);
await channel.send({
content: `\`[${context}]\` ${error.message || String(error)}\n${userLine}${commandLine}\n\`\`\`${stack}\`\`\``
content: `\`[${context}]\` ${message}\n${userLine}${commandLine}\n\`\`\`${stack}\`\`\``
});
} catch (_) {
// ignore send failures
@@ -52,7 +71,7 @@ async function logError(context, error, interaction = null, overrideClient = nul
async function logWarn(context, message, overrideClient = null) {
const embed = new EmbedBuilder()
.setTitle(`Warning: ${context}`)
.setDescription(String(message).slice(0, 4000))
.setDescription(redactPII(String(message)).slice(0, 4000))
.setColor(0xFFFF00)
.setTimestamp();
await sendToChannel(CONFIG.DEBUGGING_CHANNEL_ID, embed, overrideClient);