change in ticket renaming and flow

2026-04-06 16:37:50 -05:00
parent 1496a96274
commit 4b984312a8
4 changed files with 58 additions and 42 deletions
--- a/.env.example
+++ b/.env.example
@@ -117,6 +117,8 @@ CLAIM_TIMEOUT_HOURS=48
 AUTO_UNCLAIM_ENABLED=false
 AUTO_UNCLAIM_AFTER_HOURS=24
 ALLOW_CLAIM_OVERWRITE=false
+STAFF_EMOJIS=224692549225283584:🍅        # userId:emoji pairs, comma-separated
+CLAIMER_EMOJI_FALLBACK=🎫                 # fallback if claimer has no entry in STAFF_EMOJIS

 # --- Thread-style tickets (legacy) ---
 USE_THREADS=false