Initial commit

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-02-10 08:22:19 -06:00
commit 519788c633
39 changed files with 17121 additions and 0 deletions
--- a/commands/register.js
+++ b/commands/register.js
@@ -0,0 +1,414 @@
+/**
+ * Slash command and context-menu registration.
+ */
+const {
+  REST,
+  Routes,
+  SlashCommandBuilder,
+  PermissionFlagsBits,
+  ChannelType,
+  InteractionContextType,
+  ApplicationIntegrationType,
+  ContextMenuCommandBuilder,
+  ApplicationCommandType
+} = require('discord.js');
+const { CONFIG, TICKET_TAGS } = require('../config');
+
+async function registerCommands() {
+  if (!CONFIG.CLIENT_ID || !CONFIG.DISCORD_GUILD_ID) return;
+
+  const rest = new REST({ version: '10' }).setToken(CONFIG.DISCORD_TOKEN);
+
+  const commands = [
+    new SlashCommandBuilder()
+      .setName('escalate')
+      .setDescription('Escalate this ticket to tier 2 or 3 (or one step if no tier chosen)')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addStringOption(opt =>
+        opt
+          .setName('reason')
+          .setDescription('Reason for escalating')
+          .setMinLength(10)
+          .setMaxLength(500)
+          .setRequired(false)
+      )
+      .addIntegerOption(opt =>
+        opt
+          .setName('tier')
+          .setDescription('Target tier (2 or 3); omit to escalate one step')
+          .setRequired(false)
+          .addChoices(
+            { name: 'Tier 2', value: 2 },
+            { name: 'Tier 3', value: 3 }
+          )
+      ),
+
+    new SlashCommandBuilder()
+      .setName('deescalate')
+      .setDescription('De-escalate this ticket (tier 3 → tier 2, or tier 2 → normal)')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages),
+
+    new SlashCommandBuilder()
+      .setName('add')
+      .setDescription('Add a user to this ticket thread')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addUserOption(opt =>
+        opt.setName('user').setDescription('User to add').setRequired(true)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('remove')
+      .setDescription('Remove a user from this ticket thread')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addUserOption(opt =>
+        opt.setName('user').setDescription('User to remove').setRequired(true)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('transfer')
+      .setDescription('Transfer this ticket to another staff member')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addUserOption(opt =>
+        opt.setName('member').setDescription('Staff member to transfer to').setRequired(true)
+      )
+      .addStringOption(opt =>
+        opt
+          .setName('reason')
+          .setDescription('Reason for transfer')
+          .setMinLength(10)
+          .setMaxLength(500)
+          .setRequired(false)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('move')
+      .setDescription('Move this ticket to another category')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels)
+      .addChannelOption(opt =>
+        opt
+          .setName('category')
+          .setDescription('Category to move to')
+          .setRequired(true)
+          .addChannelTypes(ChannelType.GuildCategory)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('force-close')
+      .setDescription('Force close this ticket without confirmation')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels),
+
+    new SlashCommandBuilder()
+      .setName('topic')
+      .setDescription('Set the topic/description for this ticket')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .addStringOption(opt =>
+        opt
+          .setName('text')
+          .setDescription('Topic text')
+          .setMinLength(5)
+          .setMaxLength(1024)
+          .setRequired(true)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('tag')
+      .setDescription('Set ticket category (dropdown)')
+      .setContexts([InteractionContextType.Guild])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addStringOption(o =>
+        o
+          .setName('category')
+          .setDescription('Ticket category tag')
+          .setRequired(true)
+          .addChoices(...(TICKET_TAGS || []).map(({ value, emoji, name }) => ({ name: `${emoji} ${name}`, value })))
+      ),
+
+    new SlashCommandBuilder()
+      .setName('response')
+      .setDescription('Saved response tags (custom templates)')
+      .setContexts([InteractionContextType.Guild])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addSubcommand(sub =>
+        sub
+          .setName('send')
+          .setDescription('Send a saved response')
+          .addStringOption(opt =>
+            opt
+              .setName('name')
+              .setDescription('Tag name')
+              .setRequired(true)
+              .setAutocomplete(true)
+          )
+      )
+      .addSubcommand(sub =>
+        sub
+          .setName('create')
+          .setDescription('Create a new saved response')
+          .addStringOption(opt =>
+            opt
+              .setName('name')
+              .setDescription('Tag name (unique)')
+              .setMinLength(2)
+              .setMaxLength(50)
+              .setRequired(true)
+          )
+          .addStringOption(opt =>
+            opt
+              .setName('content')
+              .setDescription('Tag content (supports variables)')
+              .setMinLength(10)
+              .setMaxLength(2000)
+              .setRequired(true)
+          )
+      )
+      .addSubcommand(sub =>
+        sub
+          .setName('edit')
+          .setDescription('Edit an existing saved response')
+          .addStringOption(opt =>
+            opt
+              .setName('name')
+              .setDescription('Tag name')
+              .setRequired(true)
+              .setAutocomplete(true)
+          )
+          .addStringOption(opt =>
+            opt
+              .setName('content')
+              .setDescription('New tag content')
+              .setMinLength(10)
+              .setMaxLength(2000)
+              .setRequired(true)
+          )
+      )
+      .addSubcommand(sub =>
+        sub
+          .setName('delete')
+          .setDescription('Delete a saved response')
+          .addStringOption(opt =>
+            opt
+              .setName('name')
+              .setDescription('Tag name')
+              .setRequired(true)
+              .setAutocomplete(true)
+          )
+      )
+      .addSubcommand(sub =>
+        sub.setName('list').setDescription('List all saved responses')
+      ),
+
+    new SlashCommandBuilder()
+      .setName('help')
+      .setDescription('Show all available commands and information')
+      .setIntegrationTypes([
+        ApplicationIntegrationType.GuildInstall,
+        ApplicationIntegrationType.UserInstall
+      ])
+      .setContexts([
+        InteractionContextType.Guild,
+        InteractionContextType.BotDM,
+        InteractionContextType.PrivateChannel
+      ]),
+
+    new SlashCommandBuilder()
+      .setName('setup')
+      .setDescription('Run the panel setup wizard (name, support role, category, transcript channel, panel channel)')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels),
+
+    new SlashCommandBuilder()
+      .setName('panel')
+      .setDescription('Create a ticket panel for users to open Discord tickets')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels)
+      .addChannelOption(opt =>
+        opt
+          .setName('channel')
+          .setDescription('Channel to send the panel to')
+          .setRequired(true)
+          .addChannelTypes(ChannelType.GuildText)
+      )
+      .addStringOption(opt =>
+        opt
+          .setName('type')
+          .setDescription('Panel type: thread only, category only, or both')
+          .setRequired(false)
+          .addChoices(
+            { name: 'Thread', value: 'thread' },
+            { name: 'Category', value: 'category' },
+            { name: 'Both (thread + category)', value: 'both' }
+          )
+      )
+      .addStringOption(opt =>
+        opt
+          .setName('title')
+          .setDescription('Panel title')
+          .setMinLength(5)
+          .setMaxLength(100)
+          .setRequired(false)
+      )
+      .addStringOption(opt =>
+        opt
+          .setName('description')
+          .setDescription('Panel description')
+          .setMinLength(10)
+          .setMaxLength(500)
+          .setRequired(false)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('email-routing')
+      .setDescription('Switch where new email tickets are created: threads or category channels')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageGuild),
+
+    new SlashCommandBuilder()
+      .setName('backup')
+      .setDescription('Export full ticket list to a .txt file in the backup/export channel')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.Administrator),
+
+    new SlashCommandBuilder()
+      .setName('export')
+      .setDescription('Export tickets (optional filter and limit) to a .txt file in the backup/export channel')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.Administrator)
+      .addStringOption(opt =>
+        opt
+          .setName('status')
+          .setDescription('Filter by status')
+          .setRequired(false)
+          .addChoices(
+            { name: 'Open', value: 'open' },
+            { name: 'Closed', value: 'closed' }
+          )
+      )
+      .addIntegerOption(opt =>
+        opt
+          .setName('limit')
+          .setDescription('Max number of tickets to export (default 500)')
+          .setMinValue(1)
+          .setMaxValue(5000)
+          .setRequired(false)
+      ),
+
+    new SlashCommandBuilder()
+      .setName('priority')
+      .setDescription('Set the priority of this ticket')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .addStringOption(opt =>
+        opt
+          .setName('level')
+          .setDescription('Priority level')
+          .setRequired(true)
+          .addChoices(
+            { name: '🟢 Low', value: 'low' },
+            { name: '🟡 Normal', value: 'normal' },
+            { name: '🟠 Medium', value: 'medium' },
+            { name: '🔴 High', value: 'high' }
+          )
+      ),
+
+    new SlashCommandBuilder()
+      .setName('search')
+      .setDescription('Search for tickets')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addStringOption(opt =>
+        opt
+          .setName('query')
+          .setDescription('Search query (email, subject, or ticket number)')
+          .setMinLength(2)
+          .setMaxLength(100)
+          .setRequired(true)
+      )
+      .addStringOption(opt =>
+        opt
+          .setName('status')
+          .setDescription('Filter by status')
+          .setRequired(false)
+          .addChoices(
+            { name: 'Open', value: 'open' },
+            { name: 'Closed', value: 'closed' },
+            { name: 'All', value: 'all' }
+          )
+      ),
+
+    new SlashCommandBuilder()
+      .setName('stats')
+      .setDescription('View bot statistics and analytics')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.Administrator),
+
+    new SlashCommandBuilder()
+      .setName('accountinfo')
+      .setDescription('Look up website account info by email or Discord user')
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+      .addSubcommand(sub =>
+        sub
+          .setName('email')
+          .setDescription('Look up by email address')
+          .addStringOption(opt =>
+            opt.setName('email').setDescription('Account email').setRequired(true)
+          )
+      )
+      .addSubcommand(sub =>
+        sub
+          .setName('discord')
+          .setDescription('Look up by Discord user')
+          .addUserOption(opt =>
+            opt.setName('user').setDescription('Discord user').setRequired(true)
+          )
+      )
+  ];
+
+  const contextMenuCommands = [
+    new ContextMenuCommandBuilder()
+      .setName('Create Ticket From Message')
+      .setType(ApplicationCommandType.Message)
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages),
+
+    new ContextMenuCommandBuilder()
+      .setName('View User Tickets')
+      .setType(ApplicationCommandType.User)
+      .setContexts([InteractionContextType.Guild])
+      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
+      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
+  ];
+
+  await rest.put(
+    Routes.applicationGuildCommands(CONFIG.CLIENT_ID, CONFIG.DISCORD_GUILD_ID),
+    { body: [...commands.map(cmd => cmd.toJSON()), ...contextMenuCommands.map(cmd => cmd.toJSON())] }
+  );
+
+  console.log(`✅ Registered ${commands.length} slash commands + ${contextMenuCommands.length} context menu commands`);
+}
+
+module.exports = { registerCommands };