Initial commit

Co-authored-by: Cursor <cursoragent@cursor.com>

utils/ticketComponents.js

@@ -0,0 +1,51 @@
+/**
+ * Ticket action row builder – Close, Claim, Escalate (if tier < 3), Deescalate (if tier >= 2).
+ * Used by handlers/buttons.js and handlers/commands.js.
+ */
+const { ActionRowBuilder, ButtonBuilder, ButtonStyle } = require('discord.js');
+const { CONFIG } = require('../config');
+
+/**
+ * Build the standard ticket action row (Close, Claim, optionally Escalate, optionally Deescalate).
+ * @param {Object} ticket - Ticket with escalationTier (0, 1, 2) and optionally escalated
+ * @param {Object} [options] - { unclaimLabel, unclaimEmoji } for claim button when ticket is claimed
+ * @returns {ActionRowBuilder}
+ */
+function getTicketActionRow(ticket, options = {}) {
+  const tier = ticket.escalationTier ?? (ticket.escalated ? 1 : 0);
+  const row = new ActionRowBuilder();
+
+  row.addComponents(
+    new ButtonBuilder()
+      .setCustomId('close_ticket')
+      .setLabel(CONFIG.BUTTON_LABEL_CLOSE)
+      .setEmoji(CONFIG.BUTTON_EMOJI_CLOSE)
+      .setStyle(ButtonStyle.Secondary),
+    new ButtonBuilder()
+      .setCustomId('claim_ticket')
+      .setLabel(options.unclaimLabel ?? CONFIG.BUTTON_LABEL_CLAIM)
+      .setEmoji(options.unclaimEmoji ?? CONFIG.BUTTON_EMOJI_CLAIM)
+      .setStyle(ButtonStyle.Secondary)
+  );
+
+  if (tier < 2) {
+    row.addComponents(
+      new ButtonBuilder()
+        .setCustomId('escalate_ticket')
+        .setLabel('Escalate')
+        .setStyle(ButtonStyle.Secondary)
+    );
+  }
+  if (tier >= 1) {
+    row.addComponents(
+      new ButtonBuilder()
+        .setCustomId('deescalate_ticket')
+        .setLabel('Deescalate')
+        .setStyle(ButtonStyle.Secondary)
+    );
+  }
+
+  return row;
+}
+
+module.exports = { getTicketActionRow };