strip: remove pattern/surge/chat alert monitoring + unused commands

- delete services/{patternChecker,patternStore,surgeChecker,chatAlertChecker,staffNotifications,staffChannel,notificationRegistry,notificationEnabled,staffPresence}.js
- remove /notification, /staffnotification, /tag, /priority
- /escalate: drop action param, always unclaim
- purge PATTERN_*, SURGE_*, CHAT_ALERT_*, STAFF_* env vars from config + .env.example
- drop StaffNotification model
- ~2500 LOC removed
- settings-site /internal/notifications/* endpoints gone (UI will 404 until trimmed)

commands/register.js

@@ -12,7 +12,7 @@ const {
   ContextMenuCommandBuilder,
   ApplicationCommandType
 } = require('discord.js');
-const { CONFIG, TICKET_TAGS } = require('../config');
+const { CONFIG } = require('../config');
 
 async function registerCommands() {
   if (!CONFIG.CLIENT_ID || !CONFIG.DISCORD_GUILD_ID) return;
@@ -22,7 +22,7 @@ async function registerCommands() {
   const commands = [
     new SlashCommandBuilder()
       .setName('escalate')
-      .setDescription('Escalate this ticket to tier 2 or tier 3')
+      .setDescription('Escalate this ticket to tier 2 or tier 3 (always unclaims)')
       .setContexts([InteractionContextType.Guild])
       .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
       .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
@@ -35,16 +35,6 @@ async function registerCommands() {
             { name: 'Tier 2', value: '2' },
             { name: 'Tier 3', value: '3' }
           )
-      )
-      .addStringOption(opt =>
-        opt
-          .setName('action')
-          .setDescription('Unclaim ticket or keep current claimer')
-          .setRequired(true)
-          .addChoices(
-            { name: 'Unclaim', value: 'unclaim' },
-            { name: 'Keep', value: 'keep' }
-          )
       ),
 
     new SlashCommandBuilder()
@@ -128,19 +118,6 @@ async function registerCommands() {
           .setRequired(true)
       ),
 
-    new SlashCommandBuilder()
-      .setName('tag')
-      .setDescription('Set ticket category (dropdown)')
-      .setContexts([InteractionContextType.Guild])
-      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
-      .addStringOption(o =>
-        o
-          .setName('category')
-          .setDescription('Ticket category tag')
-          .setRequired(true)
-          .addChoices(...(TICKET_TAGS || []).map(({ value, emoji, name }) => ({ name: `${emoji} ${name}`, value })))
-      ),
-
     new SlashCommandBuilder()
       .setName('response')
       .setDescription('Saved response tags (custom templates)')
@@ -332,25 +309,6 @@ async function registerCommands() {
           .setRequired(false)
       ),
 
-    new SlashCommandBuilder()
-      .setName('priority')
-      .setDescription('Set the priority of this ticket')
-      .setContexts([InteractionContextType.Guild])
-      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
-      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
-      .addStringOption(opt =>
-        opt
-          .setName('level')
-          .setDescription('Priority level')
-          .setRequired(true)
-          .addChoices(
-            { name: '🟢 Low', value: 'low' },
-            { name: '🟡 Normal', value: 'normal' },
-            { name: '🟠 Medium', value: 'medium' },
-            { name: '🔴 High', value: 'high' }
-          )
-      ),
-
     new SlashCommandBuilder()
       .setName('search')
       .setDescription('Search for tickets')
@@ -384,52 +342,6 @@ async function registerCommands() {
       .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
       .setDefaultMemberPermissions(PermissionFlagsBits.Administrator),
 
-    new SlashCommandBuilder()
-      .setName('notification')
-      .setDescription('Manage your staff notification settings')
-      .setContexts([InteractionContextType.Guild])
-      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
-      .setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
-      .addSubcommand(sub =>
-        sub
-          .setName('set')
-          .setDescription('Set your notification cooldown (hours between alerts per ticket)')
-          .addIntegerOption(opt =>
-            opt
-              .setName('hours')
-              .setDescription('Cooldown in hours (1–6)')
-              .setMinValue(1)
-              .setMaxValue(6)
-              .setRequired(true)
-          )
-      )
-      .addSubcommand(sub =>
-        sub
-          .setName('add')
-          .setDescription('Create a notification channel for a staff member')
-          .addUserOption(opt =>
-            opt.setName('member').setDescription('Staff member').setRequired(true)
-          )
-      ),
-
-    new SlashCommandBuilder()
-      .setName('staffnotification')
-      .setDescription('Override notification cooldown for another staff member (admin only)')
-      .setContexts([InteractionContextType.Guild])
-      .setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
-      .setDefaultMemberPermissions(PermissionFlagsBits.Administrator)
-      .addUserOption(opt =>
-        opt.setName('member').setDescription('Staff member').setRequired(true)
-      )
-      .addIntegerOption(opt =>
-        opt
-          .setName('hours')
-          .setDescription('Cooldown in hours (1–6)')
-          .setMinValue(1)
-          .setMaxValue(6)
-          .setRequired(true)
-      ),
-
     new SlashCommandBuilder()
       .setName('closetimer')
       .setDescription('Set the force-close countdown duration')