test
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@@ -120,7 +120,7 @@ See [Staff notification channels](#staff-notification-channels--reply-alerts) an
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| **Node.js** | **18+**; Docker image uses **20** (`Dockerfile`). |
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| **npm** | `npm install` locally; `npm ci --omit=dev` in Docker. |
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| **MongoDB** | Atlas or self-hosted; `MONGODB_URI` required at startup. |
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| **MongoDB** | Self-hosted; `MONGODB_URI` required at startup. |
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| **Discord application** | Bot token, application ID; intents: **Message Content**, **Server Members**; also Guilds + Guild Messages. |
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| **Google Cloud** | Gmail API enabled; OAuth2 client ID/secret + refresh token for the support mailbox. |
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@@ -498,7 +498,7 @@ This repo includes [`.gitlab-ci.yml`](.gitlab-ci.yml) with GitLab **SAST** and *
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| **Commands missing** | Correct `DISCORD_APPLICATION_ID` + `DISCORD_GUILD_ID`; **restart** bot; Discord can take time to sync. |
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| **Gmail not ingesting** | `REFRESH_TOKEN`, API enablement, inbox auth; regenerate token if revoked. |
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| **MongoDB errors** | `MONGODB_URI`, Atlas IP allowlist, `npm run test-mongodb`. |
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| **MongoDB errors** | `MONGODB_URI`, `npm run test-mongodb`. |
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| **Channels not creating** | Bot **Manage Channels** in ticket categories; category not full (50) unless overflow set. |
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| **Modal / button no response** | Intents + permissions; bot online; check `DEBUGGING_CHANNEL_ID` / console. |
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| **Renames “too quickly”** | Discord rename cooldown; wait for channel queue / timestamp in bot message. |
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