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p-queue

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indifferentketchup
2026-03-28 18:39:00 -05:00
parent fc81ff32ca
commit 8a4e306f28
9 changed files with 99 additions and 122 deletions
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.env.example
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@@ -25,8 +25,8 @@ DISCORD_ESCALATED_CATEGORY_ID= # Fallback escalation category (Discord)
EMAIL_ESCALATED_CATEGORY_ID= # Fallback escalation category (email); legacy alias: ESCALATED_CATEGORY_ID
DISCORD_ESCALATED2_CHANNEL_ID= # Tier 2 escalation category/channel (Discord)
DISCORD_ESCALATED3_CHANNEL_ID= # Tier 3 escalation category/channel (Discord)
EMAIL_ESCALATED2_CHANNEL_ID= # Tier 2 escalation category/channel (email)
EMAIL_ESCALATED3_CHANNEL_ID= # Tier 3 escalation category/channel (email)
EMAIL_ESCALATED2_CHANNEL_ID= # Tier 2 escalation category ID (email tickets; env name says CHANNEL for legacy reasons)
EMAIL_ESCALATED3_CHANNEL_ID= # Tier 3 escalation category ID (email tickets; same naming note as tier 2)
# Logging, transcripts, and utility
ROLE_ID_TO_PING= # Role ID to ping on new tickets (config also accepts ROLE_TO_PING_ID as alias)