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notification changes

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indifferentketchup
2026-04-08 09:22:47 -05:00
parent 4d53ef179f
commit a4fb82620a
9 changed files with 740 additions and 131 deletions
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18
services/chatAlertChecker.js
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@@ -3,11 +3,17 @@
* and alerts staff when thresholds are crossed.
*/
const { EmbedBuilder } = require('discord.js');
const { CONFIG } = require('../config');
const { setCooldown, isOnCooldown } = require('./patternStore');
const { CONFIG, parseThresholdString } = require('../config');
const { shouldFireCooldownEscalating, clearEscalating } = require('./patternStore');
// channelId → { lastStaffMessageAt, unrespondedCount, lastAlertAt }
const chatState = new Map();
const chatMessageThresholdsMs = (CONFIG.NOTIFICATION_THRESHOLDS?.chat_messages || [])
.map(parseThresholdString)
.filter(n => Number.isFinite(n) && n > 0);
const chatTimeThresholdsMs = (CONFIG.NOTIFICATION_THRESHOLDS?.chat_time || [])
.map(parseThresholdString)
.filter(n => Number.isFinite(n) && n > 0);
function initChatMonitoring(client) {
for (const channelId of CONFIG.CHAT_ALERT_CHANNEL_IDS) {
@@ -34,6 +40,8 @@ async function handleChatMessage(msg, client) {
if (isStaff(msg.member)) {
state.lastStaffMessageAt = new Date();
state.unrespondedCount = 0;
clearEscalating(`chat:messages:${msg.channel.id}`);
clearEscalating(`chat:time:${msg.channel.id}`);
} else {
state.unrespondedCount++;
}
@@ -47,8 +55,7 @@ async function runChatAlertChecks(client) {
// Message count threshold
if (state.unrespondedCount >= CONFIG.CHAT_ALERT_MESSAGE_COUNT) {
const cooldownKey = `chat:messages:${channelId}`;
if (!isOnCooldown(cooldownKey, CONFIG.CHAT_ALERT_COOLDOWN_MINUTES)) {
setCooldown(cooldownKey);
if (shouldFireCooldownEscalating(cooldownKey, chatMessageThresholdsMs) !== null) {
const embed = new EmbedBuilder()
.setTitle('Chat needs attention')
.setDescription(`<#${channelId}> has ${state.unrespondedCount} unresponded messages.`)
@@ -66,8 +73,7 @@ async function runChatAlertChecks(client) {
const hoursSinceStaff = (Date.now() - state.lastStaffMessageAt.getTime()) / 3600000;
if (hoursSinceStaff >= CONFIG.CHAT_ALERT_HOURS_WITHOUT_RESPONSE && state.unrespondedCount > 0) {
const cooldownKey = `chat:time:${channelId}`;
if (!isOnCooldown(cooldownKey, CONFIG.CHAT_ALERT_COOLDOWN_MINUTES)) {
setCooldown(cooldownKey);
if (shouldFireCooldownEscalating(cooldownKey, chatTimeThresholdsMs) !== null) {
const embed = new EmbedBuilder()
.setTitle('Chat without staff response')
.setDescription(`<#${channelId}> has had no staff response for ${Math.floor(hoursSinceStaff)} hour(s) with ${state.unrespondedCount} pending message(s).`)