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change escalation env

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indifferentketchup
2026-04-07 10:43:15 -05:00
parent 9dc8b77683
commit e93246cfde
4 changed files with 7 additions and 11 deletions
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4
handlers/buttons.js
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@@ -196,8 +196,8 @@ async function handleButton(interaction) {
return interaction.reply({ content: 'This ticket is already at tier 2.', ephemeral: true });
}
const categoryId = ticket.gmailThreadId.startsWith('discord-')
? (CONFIG.DISCORD_ESCALATED2_CHANNEL_ID || CONFIG.DISCORD_ESCALATED_CATEGORY_ID)
: (CONFIG.EMAIL_ESCALATED2_CHANNEL_ID || CONFIG.EMAIL_ESCALATED_CATEGORY_ID);
? CONFIG.DISCORD_ESCALATED2_CHANNEL_ID
: CONFIG.EMAIL_ESCALATED2_CHANNEL_ID;
if (!categoryId && !interaction.channel.isThread()) {
return interaction.reply({ content: 'Tier 2 (ESCALATED2) is not configured for this ticket type.', ephemeral: true });
}