QUAL-006 store ticket.creatorId on creation; legacy split-pop returned the
message ID for discord-msg-* tickets, breaking transcript DM, close
log, and channel rename for context-menu-created tickets. Adds the
field to the Ticket schema and writes a one-shot backfill script
(scripts/backfill-creatorId.js, dry-run by default).
QUEUE-001 add enqueueOverwrite + enqueueTopic to services/channelQueue.js
(chain on renameChains alongside enqueueMove). Migrate handleAdd /
handleRemove / handleMove / handleTopic so permissionOverwrites,
setParent, and setTopic no longer race pending renames or sends.
handleMove now uses the existing enqueueMove. Initial overwrites in
handleTicketModal stay inline; channel doesn't exist yet so no race.
DISCORD-001 replace ephemeral: true with flags: MessageFlags.Ephemeral across
broccolini-discord.js, handlers/sharedHelpers.js, handlers/buttons.js,
handlers/commands.js. runDeferred opts now take { flags } directly.
SEC-003 /gmailpoll min interval is 30s. Drop the 5s/10s slash-command
choices and clamp Math.max(30000, ms) in handleGmailPoll for
defense in depth.
QUAL-001 upgrade silent .catch(() => {}) on the lastActivity updateOne in
handlers/messages.js to log via logError, so transient Mongo errors
surface in the debug channel instead of disappearing.
QUAL-002 drop await from logError/logWarn calls in services/staffThread.js
and services/pinMessage.js — fire-and-forget per CLAUDE.md hard rule.
QUAL-003 wrap stray setTimeouts (handleConfirmCloseRequest force-close timer,
runFinalClose channel-delete + overflow-cleanup, checkAutoClose
delete-after-email) in trackTimeout via lazy require so they clear
on shutdown.
