169 lines
8.2 KiB
JavaScript
169 lines
8.2 KiB
JavaScript
/**
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* Bridge configuration and game lists.
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* Load dotenv so env is available when this module is required first.
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* dotenv-expand resolves ${NGROK_URL} etc. in .env.
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*/
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const dotenv = require('dotenv');
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const dotenvExpand = require('dotenv-expand');
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dotenvExpand.expand(dotenv.config({ debug: true }));
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const ZAMMAD = {
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URL: process.env.ZAMMAD_URL,
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TOKEN: process.env.ZAMMAD_TOKEN,
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EMAIL_GROUP: process.env.ZAMMAD_EMAIL_GROUP || 'Email Users',
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DISCORD_GROUP: process.env.ZAMMAD_DISCORD_GROUP || 'Discord Users'
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};
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const CONFIG = {
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DISCORD_TOKEN: process.env.DISCORD_TOKEN,
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DISCORD_GUILD_ID: process.env.DISCORD_GUILD_ID || null,
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TICKET_CATEGORY_ID: process.env.TICKET_CATEGORY_ID,
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EMAIL_TICKET_OVERFLOW_CATEGORY_IDS: (process.env.EMAIL_TICKET_OVERFLOW_CATEGORY_IDS || '')
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.split(',')
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.map(s => s.trim())
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.filter(Boolean),
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DISCORD_TICKET_CATEGORY_ID: process.env.DISCORD_TICKET_CATEGORY_ID || process.env.TICKET_CATEGORY_ID,
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DISCORD_TICKET_OVERFLOW_CATEGORY_IDS: (process.env.DISCORD_TICKET_OVERFLOW_CATEGORY_IDS || '')
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.split(',')
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.map(s => s.trim())
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.filter(Boolean),
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ROLE_ID_TO_PING: process.env.ROLE_ID_TO_PING,
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ROLE_TO_PING_ID: process.env.ROLE_ID_TO_PING || process.env.ROLE_TO_PING_ID,
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TRANSCRIPT_CHAN: process.env.TRANSCRIPT_CHANNEL_ID,
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LOG_CHAN: process.env.LOGGING_CHANNEL_ID,
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DEBUGGING_CHANNEL_ID: process.env.DEBUGGING_CHANNEL_ID || null,
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BACKUP_EXPORT_CHANNEL_ID: process.env.BACKUP_EXPORT_CHANNEL_ID || null,
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ACCOUNT_INFO_CHANNEL_ID: process.env.ACCOUNT_INFO_CHANNEL_ID || null,
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CLIENT_ID: process.env.DISCORD_APPLICATION_ID,
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CLIENT_SECRET: process.env.GOOGLE_CLIENT_SECRET,
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REFRESH_TOKEN: process.env.REFRESH_TOKEN,
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MY_EMAIL: (process.env.MY_EMAIL || '').toLowerCase(),
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LOGO_URL: process.env.LOGO_URL,
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SUPPORT_NAME: process.env.SUPPORT_NAME || 'Support',
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PORT: process.env.DISCORD_ONLY_PORT || 5000,
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SIGNATURE: (process.env.EMAIL_SIGNATURE || '').trim().replace(/\\n/g, '<br>'),
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GAME_LIST: process.env.GAME_LIST || '',
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DISCORD_THREAD_CHANNEL_ID: process.env.DISCORD_THREAD_CHANNEL_ID || null,
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EMAIL_THREAD_CHANNEL_ID: process.env.EMAIL_THREAD_CHANNEL_ID || null,
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EMAIL_ESCALATED_CATEGORY_ID: process.env.EMAIL_ESCALATED_CATEGORY_ID || process.env.ESCALATED_CATEGORY_ID,
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DISCORD_ESCALATED_CATEGORY_ID: process.env.DISCORD_ESCALATED_CATEGORY_ID,
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EMAIL_ESCALATED2_CHANNEL_ID: process.env.EMAIL_ESCALATED2_CHANNEL_ID || null,
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DISCORD_ESCALATED2_CHANNEL_ID: process.env.DISCORD_ESCALATED2_CHANNEL_ID || null,
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EMAIL_ESCALATED3_CHANNEL_ID: process.env.EMAIL_ESCALATED3_CHANNEL_ID || null,
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DISCORD_ESCALATED3_CHANNEL_ID: process.env.DISCORD_ESCALATED3_CHANNEL_ID || null,
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ESCALATION_MESSAGE: process.env.ESCALATION_MESSAGE || 'This email ticket has been escalated.',
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TICKET_CLOSE_SUBJECT_PREFIX: process.env.TICKET_CLOSE_SUBJECT_PREFIX || '[Resolved]',
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TICKET_CLOSE_MESSAGE: process.env.TICKET_CLOSE_MESSAGE || 'This ticket has been marked as resolved. If you would like to re-open this issue, please reply to this email.',
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TICKET_CLOSE_SIGNATURE: process.env.TICKET_CLOSE_SIGNATURE || 'Thank you for using Indifferent Broccoli.',
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AUTO_CLOSE_ENABLED: process.env.AUTO_CLOSE_ENABLED === 'true',
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AUTO_CLOSE_AFTER_HOURS: parseInt(process.env.AUTO_CLOSE_AFTER_HOURS) || 72,
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AUTO_CLOSE_MESSAGE: process.env.AUTO_CLOSE_MESSAGE || 'This ticket has been automatically closed due to inactivity.',
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GLOBAL_TICKET_LIMIT: parseInt(process.env.GLOBAL_TICKET_LIMIT) || 5,
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TICKET_LIMIT_PER_CATEGORY: parseInt(process.env.TICKET_LIMIT_PER_CATEGORY) || 3,
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RATE_LIMIT_TICKETS_PER_USER: parseInt(process.env.RATE_LIMIT_TICKETS_PER_USER) || 0,
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RATE_LIMIT_WINDOW_MINUTES: parseInt(process.env.RATE_LIMIT_WINDOW_MINUTES) || 60,
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BLACKLISTED_ROLES: (process.env.BLACKLISTED_ROLES || '').split(',').map(r => r.trim()).filter(Boolean),
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ADDITIONAL_STAFF_ROLES: (process.env.ADDITIONAL_STAFF_ROLES || '').split(',').map(r => r.trim()).filter(Boolean),
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TICKET_WELCOME_MESSAGE: process.env.TICKET_WELCOME_MESSAGE || 'Thank you for contacting support! A team member will assist you shortly.',
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TICKET_CLAIMED_MESSAGE: process.env.TICKET_CLAIMED_MESSAGE || 'This ticket has been claimed by {staff_name}.',
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TICKET_UNCLAIMED_MESSAGE: process.env.TICKET_UNCLAIMED_MESSAGE || 'This ticket is now available for any staff member.',
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REMINDER_ENABLED: process.env.REMINDER_ENABLED === 'true',
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REMINDER_AFTER_HOURS: parseInt(process.env.REMINDER_AFTER_HOURS) || 24,
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REMINDER_MESSAGE: process.env.REMINDER_MESSAGE || 'This ticket has been inactive for {hours} hours. Please provide an update or close the ticket.',
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PRIORITY_ENABLED: process.env.PRIORITY_ENABLED === 'true',
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DEFAULT_PRIORITY: process.env.DEFAULT_PRIORITY || 'normal',
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PRIORITY_HIGH_EMOJI: process.env.PRIORITY_HIGH_EMOJI || '🔴',
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PRIORITY_MEDIUM_EMOJI: process.env.PRIORITY_MEDIUM_EMOJI || '🟡',
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PRIORITY_LOW_EMOJI: process.env.PRIORITY_LOW_EMOJI || '🟢',
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CLAIM_TIMEOUT_ENABLED: process.env.CLAIM_TIMEOUT_ENABLED === 'true',
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CLAIM_TIMEOUT_HOURS: parseInt(process.env.CLAIM_TIMEOUT_HOURS) || 48,
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AUTO_UNCLAIM_ENABLED: process.env.AUTO_UNCLAIM_ENABLED === 'true',
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AUTO_UNCLAIM_AFTER_HOURS: parseInt(process.env.AUTO_UNCLAIM_AFTER_HOURS) || 24,
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ALLOW_CLAIM_OVERWRITE: process.env.ALLOW_CLAIM_OVERWRITE === 'true',
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USE_THREADS: process.env.USE_THREADS === 'true',
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THREAD_PARENT_CHANNEL: process.env.THREAD_PARENT_CHANNEL || process.env.EMAIL_THREAD_CHANNEL_ID || null,
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BUTTON_LABEL_CLOSE: process.env.BUTTON_LABEL_CLOSE || 'Close Ticket',
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BUTTON_LABEL_CLAIM: process.env.BUTTON_LABEL_CLAIM || 'Claim',
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BUTTON_LABEL_UNCLAIM: process.env.BUTTON_LABEL_UNCLAIM || 'Unclaim',
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BUTTON_EMOJI_CLOSE: process.env.BUTTON_EMOJI_CLOSE || '🔒',
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BUTTON_EMOJI_CLAIM: process.env.BUTTON_EMOJI_CLAIM || '📌',
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BUTTON_EMOJI_UNCLAIM: process.env.BUTTON_EMOJI_UNCLAIM || '🔓',
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EMBED_COLOR_OPEN: parseInt(process.env.EMBED_COLOR_OPEN) || 0x00FF00,
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EMBED_COLOR_CLOSED: parseInt(process.env.EMBED_COLOR_CLOSED) || 0xFF0000,
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EMBED_COLOR_CLAIMED: parseInt(process.env.EMBED_COLOR_CLAIMED) || 0xFFFF00,
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EMBED_COLOR_ESCALATED: parseInt(process.env.EMBED_COLOR_ESCALATED) || 0xFF6600,
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EMBED_COLOR_INFO: parseInt(process.env.EMBED_COLOR_INFO) || 0x1e2124
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};
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/** Ticket category tags for /tag set – [emoji] [label] in dropdown; priority emoji always first in channel name, then tag emoji. */
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const TICKET_TAGS = [
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{ value: 'server-down', emoji: '⬇️', name: 'Server Down' },
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{ value: 'stuck-restarting', emoji: '⏳', name: 'Stuck Restarting' },
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{ value: 'cant-connect', emoji: '📵', name: "Can't Connect" },
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{ value: 'server-lag', emoji: '🐌', name: 'Server Lag' },
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{ value: 'billing', emoji: '💳', name: 'Billing' },
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{ value: 'refund-request', emoji: '💸', name: 'Refund Request' },
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{ value: 'mod-help', emoji: '🔧', name: 'Mod Help' },
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{ value: 'backup-restore', emoji: '💾', name: 'Backup Restore' },
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{ value: 'world-save', emoji: '🌍', name: 'World / Save' },
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{ value: 'server-config', emoji: '⚙️', name: 'Server Config' }
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];
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const GAME_NAMES = (CONFIG.GAME_LIST || '')
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.split(',')
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.map(g => g.trim())
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.filter(Boolean);
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const GAME_ALIASES = {
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'7D2D': '7 Days to Die',
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'7 days': '7 Days to Die',
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PZ: 'Project Zomboid',
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zomboid: 'Project Zomboid',
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MC: 'Minecraft',
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Ark: 'ARK: Survival Evolved',
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SOTF: 'Sons of the Forest',
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CS2: 'Counter-Strike 2'
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};
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const GAME_NAME_TO_KEY = {
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'Project Zomboid': 'project_zomboid',
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'Satisfactory': 'satisfactory',
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'Palworld': 'palworld',
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'Minecraft': 'minecraft',
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'Valheim': 'valheim',
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'Enshrouded': 'enshrouded',
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'7 Days to Die': '7_days_to_die',
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'Hytale': 'hytale',
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'ICARUS': 'icarus',
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'Abiotic Factor': 'abiotic_factor',
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'ARK: Survival Evolved': 'ark_survival_evolved',
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'Conan Exiles': 'conan_exiles',
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'Core Keeper': 'core_keeper',
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'Counter-Strike 2': 'counter_strike_2',
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'DayZ': 'dayz',
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'ECO': 'eco',
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'Factorio': 'factorio',
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'FiveM': 'fivem',
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'The Front': 'the_front',
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"Garry's Mod": 'garrys_mod',
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'Necesse': 'necesse',
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'Rust': 'rust',
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'Sons of the Forest': 'sons_of_the_forest',
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'Soulmask': 'soulmask',
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'Star Rupture': 'star_rupture',
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'Terraria': 'terraria',
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'VEIN': 'vein',
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'Vintage Story': 'vintage_story',
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'Voyagers of Nera': 'voyagers_of_nera',
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'V Rising': 'v_rising'
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};
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module.exports = {
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CONFIG,
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ZAMMAD,
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TICKET_TAGS,
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GAME_NAMES,
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GAME_ALIASES,
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GAME_NAME_TO_KEY
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};
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