Files
broccolini-bot/handlers/messages.js
indifferentketchup 840b6bfcf8 simplify: prune dead code, dedup gmail send, drop neutered log stubs
- Remove no-op log stubs (logGmail, logAutomation, logSecurity, logSystem)
  and ~17 callsites; dead counters in tickets.js and gmail-poll.js go too
- Dedup three near-identical Gmail send paths into sendThreadedEmail helper
- Drop dead Mongoose fields: broccoliniTicketId, lastSyncedBroccoliniArticleId,
  renameCount, renameWindowStart, reminderSent, staffChannelId,
  unclaimedRemindersSent, lastMessageAuthorIsStaff
- Drop dead config fields and their .env.example entries
- Inline api/botClient.js (3-line wrapper, 2 callers)
- Trim unused exports across utils.js, tickets.js, configSchema.js, debugLog.js
- Fix handlers/messages.js to use isStaff() — old partial check ignored
  ADDITIONAL_STAFF_ROLES, so those members were treated as customers
- Drop unused deps p-queue + dotenv-expand; move mongodb to devDependencies

Net: -583 LOC source + -57 LOC lockfile. All 23 modules load clean.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-07 18:37:14 +00:00

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/**
* Discord messageCreate handler forwards staff replies to Gmail.
*/
const { mongoose } = require('../db-connection');
const { CONFIG } = require('../config');
const { extractRawEmail, isStaff } = require('../utils');
const { getGmailClient, sendGmailReply } = require('../services/gmail');
const { updateTicketActivity } = require('../services/tickets');
const { getNotifyDm } = require('../services/staffSettings');
const Ticket = mongoose.model('Ticket');
/**
* Handle a Discord message in a ticket channel → relay to Gmail (email tickets only).
*/
async function handleDiscordReply(m) {
if (m.author.bot || m.interaction) return;
const ticket = await Ticket.findOne({ discordThreadId: m.channel.id }).lean();
if (!ticket) return;
const memberForCheck = await m.guild.members.fetch(m.author.id).catch(() => null);
const isStaffMember = isStaff(memberForCheck);
Ticket.updateOne(
{ discordThreadId: m.channel.id },
{ $set: { lastActivity: new Date() } }
).catch(() => {});
// DM the claimer if they have notifydm on and a non-staff user replied.
if (ticket.claimerId && !isStaffMember && m.author.id !== ticket.claimerId) {
const dmEnabled = await getNotifyDm(ticket.claimerId);
if (dmEnabled) {
const staffMember = await m.guild.members.fetch(ticket.claimerId).catch(() => null);
if (staffMember) {
const jumpLink = `https://discord.com/channels/${m.guild.id}/${m.channel.id}/${m.id}`;
await staffMember
.send(
`New customer reply in **${m.channel.name}**:\n> ${m.content.slice(0, 300)}\n[Jump to message](${jumpLink})`
)
.catch(() => {});
}
}
}
if (ticket.gmailThreadId.startsWith('discord-')) {
return;
}
// Email tickets: send reply via Gmail.
try {
const gmail = getGmailClient();
const thread = await gmail.users.threads.get({
userId: 'me',
id: ticket.gmailThreadId
});
const last = [...thread.data.messages].reverse().find(msg => {
const from =
msg.payload.headers.find(h => h.name === 'From')?.value || '';
return !from.toLowerCase().includes(CONFIG.MY_EMAIL);
});
if (!last) return;
let recipient =
last.payload.headers.find(h => h.name === 'From')?.value || '';
const replyTo =
last.payload.headers.find(h => h.name === 'Reply-To')?.value;
if (replyTo) recipient = replyTo;
const subject =
last.payload.headers.find(h => h.name === 'Subject')?.value ||
'Support';
const msgId =
last.payload.headers.find(h => h.name === 'Message-ID')?.value;
const recipientEmail = extractRawEmail(recipient).toLowerCase();
if (!recipientEmail || recipientEmail === CONFIG.MY_EMAIL) {
console.warn('Bad recipient for reply:', recipientEmail);
return;
}
await sendGmailReply(
ticket.gmailThreadId,
m.content,
recipientEmail,
subject,
msgId,
m.author.id
);
await updateTicketActivity(ticket.gmailThreadId);
} catch (e) {
console.error('REPLY ERROR:', e);
}
}
module.exports = { handleDiscordReply };