broccolini-bot/handlers/commands/stats.js

'use strict';

const { EmbedBuilder, MessageFlags } = require('discord.js');
const { mongoose } = require('../../db-connection');
const { CONFIG } = require('../../config');
const { parsePeriod, shapeStats } = require('../../services/statsShaping');

const PERIOD_PRESETS = ['7 days', '30 days', '3 months', '6 months', '1 year'];
const TIER_LABELS = { 1: 'Tier 2', 2: 'Tier 3' };

function tierLabel(n) {
  return TIER_LABELS[n] || `Tier ${n + 1}`;
}

function formatTierMap(obj) {
  const keys = Object.keys(obj).map(Number).sort((a, b) => a - b);
  if (!keys.length) return '0';
  return keys.map(k => `${tierLabel(k)}: ${obj[k]}`).join(', ');
}

async function handleStatsAutocomplete(interaction) {
  const focused = (interaction.options.getFocused() || '').trim();
  const lower = focused.toLowerCase();

  const suggestions = PERIOD_PRESETS
    .filter(p => !focused || p.toLowerCase().includes(lower))
    .map(p => ({ name: p, value: p }));

  // Echo typed input as an extra suggestion when it differs from all presets.
  if (focused && !PERIOD_PRESETS.some(p => p.toLowerCase() === lower)) {
    suggestions.unshift({ name: focused, value: focused });
  }

  await interaction.respond(suggestions.slice(0, 25));
}

async function handleStats(interaction, _deps) {
  const StaffAction = (_deps && _deps.StaffAction) || mongoose.model('StaffAction');
  const nowMs = (_deps && typeof _deps.now === 'function') ? _deps.now() : Date.now();
  const adminIds = (_deps && _deps.adminIds != null) ? _deps.adminIds : CONFIG.STATS_ADMIN_IDS;

  const memberUser = interaction.options.getUser('member');
  const periodStr = interaction.options.getString('period');
  const source = interaction.options.getString('source') || 'all';

  if (memberUser && !adminIds.includes(interaction.user.id)) {
    return interaction.reply({
      content: 'You can only view your own stats.',
      flags: MessageFlags.Ephemeral
    });
  }

  const target = memberUser ? memberUser.id : interaction.user.id;
  const period = parsePeriod(periodStr);
  const cutoff = new Date(nowMs - period.durationMs);

  let events;
  try {
    events = await StaffAction.find({
      createdAt: { $gte: cutoff },
      $or: [
        { staffId: target },
        { resolverId: target },
        { toId: target },
        { fromId: target }
      ]
    }).lean();
  } catch (err) {
    console.error('handleStats query error:', err);
    return interaction.reply({
      content: 'Failed to load stats. Please try again.',
      flags: MessageFlags.Ephemeral
    }).catch(() => {});
  }

  const stats = shapeStats(events, target, source);

  const targetName = memberUser ? memberUser.username : interaction.user.username;
  const sourceLabel = source === 'all' ? 'all sources' : source;

  const cweKeys = Object.keys(stats.claimsWhileEscalated).map(Number).sort((a, b) => a - b);
  const cweText = cweKeys.length
    ? `\n↳ while escalated: ${cweKeys.map(k => `${tierLabel(k)}: ${stats.claimsWhileEscalated[k]}`).join(', ')}`
    : '';

  const embed = new EmbedBuilder()
    .setTitle(`Stats — ${targetName} — ${period.label}`)
    .setDescription(`Source: ${sourceLabel}`)
    .setColor(CONFIG.EMBED_COLOR_INFO)
    .addFields([
      {
        name: 'Claims',
        value: `${stats.claims}${cweText}`,
        inline: true
      },
      {
        name: 'Closes',
        value: `${stats.closes} (unclaimed: ${stats.unclaimedAtClose})`,
        inline: true
      },
      {
        name: 'Resolved (credit)',
        value: `${stats.resolved}`,
        inline: true
      },
      {
        name: 'Escalations',
        value: formatTierMap(stats.escalations),
        inline: true
      },
      {
        name: 'De-escalations',
        value: formatTierMap(stats.deescalations),
        inline: true
      },
      {
        name: 'Transfers',
        value: `In: ${stats.transfersIn} | Out: ${stats.transfersOut}`,
        inline: true
      },
      {
        name: 'Reopens',
        value: `${stats.reopens}`,
        inline: true
      },
      {
        name: 'Email / Discord split',
        value: [
          `Email — claims: ${stats.bySource.email.claims}, closes: ${stats.bySource.email.closes}, resolved: ${stats.bySource.email.resolved}`,
          `Discord — claims: ${stats.bySource.discord.claims}, closes: ${stats.bySource.discord.closes}, resolved: ${stats.bySource.discord.resolved}`
        ].join('\n'),
        inline: false
      }
    ]);

  await interaction.reply({ embeds: [embed], flags: MessageFlags.Ephemeral });
}

module.exports = { handleStats, handleStatsAutocomplete };