417 lines
14 KiB
JavaScript
417 lines
14 KiB
JavaScript
/**
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* Slash command and context-menu registration.
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*/
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const {
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REST,
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Routes,
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SlashCommandBuilder,
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PermissionFlagsBits,
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ChannelType,
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InteractionContextType,
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ApplicationIntegrationType,
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ContextMenuCommandBuilder,
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ApplicationCommandType
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} = require('discord.js');
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const { CONFIG, TICKET_TAGS } = require('../config');
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async function registerCommands() {
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if (!CONFIG.CLIENT_ID || !CONFIG.DISCORD_GUILD_ID) return;
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const rest = new REST({ version: '10' }).setToken(CONFIG.DISCORD_TOKEN);
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const commands = [
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new SlashCommandBuilder()
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.setName('escalate')
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.setDescription('Escalate this ticket to tier 2 or 3 (or one step if no tier chosen)')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addStringOption(opt =>
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opt
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.setName('reason')
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.setDescription('Reason for escalating')
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.setMinLength(10)
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.setMaxLength(500)
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.setRequired(false)
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)
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.addIntegerOption(opt =>
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opt
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.setName('tier')
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.setDescription('Target tier (2 or 3); omit to escalate one step')
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.setRequired(false)
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.addChoices(
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{ name: 'Tier 2', value: 2 },
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{ name: 'Tier 3', value: 3 }
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)
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),
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new SlashCommandBuilder()
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.setName('deescalate')
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.setDescription('De-escalate this ticket (tier 3 → tier 2, or tier 2 → normal)')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages),
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new SlashCommandBuilder()
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.setName('add')
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.setDescription('Add a user to this ticket thread')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addUserOption(opt =>
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opt.setName('user').setDescription('User to add').setRequired(true)
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),
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new SlashCommandBuilder()
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.setName('remove')
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.setDescription('Remove a user from this ticket thread')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addUserOption(opt =>
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opt.setName('user').setDescription('User to remove').setRequired(true)
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),
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new SlashCommandBuilder()
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.setName('transfer')
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.setDescription('Transfer this ticket to another staff member')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addUserOption(opt =>
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opt.setName('member').setDescription('Staff member to transfer to').setRequired(true)
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)
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.addStringOption(opt =>
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opt
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.setName('reason')
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.setDescription('Reason for transfer')
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.setMinLength(10)
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.setMaxLength(500)
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.setRequired(false)
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),
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new SlashCommandBuilder()
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.setName('move')
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.setDescription('Move this ticket to another category')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels)
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.addChannelOption(opt =>
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opt
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.setName('category')
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.setDescription('Category to move to')
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.setRequired(true)
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.addChannelTypes(ChannelType.GuildCategory)
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),
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new SlashCommandBuilder()
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.setName('force-close')
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.setDescription('Force close this ticket without confirmation')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels),
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new SlashCommandBuilder()
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.setName('topic')
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.setDescription('Set the topic/description for this ticket')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addStringOption(opt =>
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opt
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.setName('text')
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.setDescription('Topic text')
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.setMinLength(5)
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.setMaxLength(1024)
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.setRequired(true)
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),
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new SlashCommandBuilder()
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.setName('tag')
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.setDescription('Set ticket category (dropdown)')
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.setContexts([InteractionContextType.Guild])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addStringOption(o =>
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o
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.setName('category')
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.setDescription('Ticket category tag')
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.setRequired(true)
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.addChoices(...(TICKET_TAGS || []).map(({ value, emoji, name }) => ({ name: `${emoji} ${name}`, value })))
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),
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new SlashCommandBuilder()
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.setName('response')
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.setDescription('Saved response tags (custom templates)')
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.setContexts([InteractionContextType.Guild])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addSubcommand(sub =>
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sub
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.setName('send')
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.setDescription('Send a saved response')
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.addStringOption(opt =>
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opt
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.setName('name')
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.setDescription('Tag name')
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.setRequired(true)
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.setAutocomplete(true)
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)
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)
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.addSubcommand(sub =>
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sub
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.setName('create')
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.setDescription('Create a new saved response')
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.addStringOption(opt =>
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opt
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.setName('name')
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.setDescription('Tag name (unique)')
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.setMinLength(2)
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.setMaxLength(50)
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.setRequired(true)
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)
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.addStringOption(opt =>
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opt
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.setName('content')
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.setDescription('Tag content (supports variables)')
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.setMinLength(10)
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.setMaxLength(2000)
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.setRequired(true)
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)
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)
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.addSubcommand(sub =>
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sub
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.setName('edit')
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.setDescription('Edit an existing saved response')
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.addStringOption(opt =>
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opt
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.setName('name')
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.setDescription('Tag name')
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.setRequired(true)
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.setAutocomplete(true)
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)
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.addStringOption(opt =>
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opt
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.setName('content')
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.setDescription('New tag content')
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.setMinLength(10)
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.setMaxLength(2000)
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.setRequired(true)
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)
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)
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.addSubcommand(sub =>
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sub
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.setName('delete')
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.setDescription('Delete a saved response')
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.addStringOption(opt =>
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opt
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.setName('name')
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.setDescription('Tag name')
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.setRequired(true)
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.setAutocomplete(true)
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)
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)
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.addSubcommand(sub =>
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sub.setName('list').setDescription('List all saved responses')
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),
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new SlashCommandBuilder()
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.setName('help')
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.setDescription('Show all available commands and information')
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.setIntegrationTypes([
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ApplicationIntegrationType.GuildInstall,
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ApplicationIntegrationType.UserInstall
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])
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.setContexts([
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InteractionContextType.Guild,
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InteractionContextType.BotDM,
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InteractionContextType.PrivateChannel
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]),
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new SlashCommandBuilder()
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.setName('setup')
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.setDescription('Run the panel setup wizard (name, support role, category, transcript channel, panel channel)')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels),
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new SlashCommandBuilder()
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.setName('panel')
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.setDescription('Create a ticket panel for users to open Discord tickets')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageChannels)
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.addChannelOption(opt =>
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opt
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.setName('channel')
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.setDescription('Channel to send the panel to')
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.setRequired(true)
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.addChannelTypes(ChannelType.GuildText)
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)
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.addStringOption(opt =>
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opt
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.setName('type')
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.setDescription('Panel type: thread only, category only, or both')
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.setRequired(false)
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.addChoices(
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{ name: 'Thread', value: 'thread' },
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{ name: 'Category', value: 'category' },
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{ name: 'Both (thread + category)', value: 'both' }
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)
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)
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.addStringOption(opt =>
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opt
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.setName('title')
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.setDescription('Panel title')
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.setMinLength(5)
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.setMaxLength(100)
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.setRequired(false)
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)
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.addStringOption(opt =>
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opt
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.setName('description')
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.setDescription('Panel description')
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.setMinLength(10)
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.setMaxLength(500)
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.setRequired(false)
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),
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new SlashCommandBuilder()
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.setName('email-routing')
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.setDescription('Switch where new email tickets are created: threads or category channels')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageGuild),
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new SlashCommandBuilder()
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.setName('backup')
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.setDescription('Export full ticket list to a .txt file in the backup/export channel')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.Administrator),
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new SlashCommandBuilder()
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.setName('export')
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.setDescription('Export tickets (optional filter and limit) to a .txt file in the backup/export channel')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.Administrator)
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.addStringOption(opt =>
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opt
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.setName('status')
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.setDescription('Filter by status')
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.setRequired(false)
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.addChoices(
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{ name: 'Open', value: 'open' },
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{ name: 'Closed', value: 'closed' }
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)
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)
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.addIntegerOption(opt =>
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opt
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.setName('limit')
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.setDescription('Max number of tickets to export (default 500)')
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.setMinValue(1)
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.setMaxValue(5000)
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.setRequired(false)
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),
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new SlashCommandBuilder()
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.setName('priority')
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.setDescription('Set the priority of this ticket')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addStringOption(opt =>
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opt
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.setName('level')
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.setDescription('Priority level')
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.setRequired(true)
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.addChoices(
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{ name: '🟢 Low', value: 'low' },
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{ name: '🟡 Normal', value: 'normal' },
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{ name: '🟠 Medium', value: 'medium' },
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{ name: '🔴 High', value: 'high' }
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)
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),
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new SlashCommandBuilder()
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.setName('search')
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.setDescription('Search for tickets')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addStringOption(opt =>
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opt
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.setName('query')
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.setDescription('Search query (email, subject, or ticket number)')
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.setMinLength(2)
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.setMaxLength(100)
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.setRequired(true)
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)
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.addStringOption(opt =>
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opt
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.setName('status')
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.setDescription('Filter by status')
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.setRequired(false)
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.addChoices(
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{ name: 'Open', value: 'open' },
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{ name: 'Closed', value: 'closed' },
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{ name: 'All', value: 'all' }
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)
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),
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new SlashCommandBuilder()
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.setName('stats')
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.setDescription('View bot statistics and analytics')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.Administrator),
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new SlashCommandBuilder()
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.setName('accountinfo')
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.setDescription('Look up website account info by email or Discord user')
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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.addSubcommand(sub =>
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sub
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.setName('email')
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.setDescription('Look up by email address')
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.addStringOption(opt =>
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opt.setName('email').setDescription('Account email').setRequired(true)
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)
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)
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.addSubcommand(sub =>
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sub
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.setName('discord')
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.setDescription('Look up by Discord user')
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.addUserOption(opt =>
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opt.setName('user').setDescription('Discord user').setRequired(true)
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)
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)
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];
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const contextMenuCommands = [
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new ContextMenuCommandBuilder()
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.setName('Create Ticket From Message')
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.setType(ApplicationCommandType.Message)
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages),
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new ContextMenuCommandBuilder()
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.setName('View User Tickets')
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.setType(ApplicationCommandType.User)
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.setContexts([InteractionContextType.Guild])
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.setIntegrationTypes([ApplicationIntegrationType.GuildInstall])
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.setDefaultMemberPermissions(PermissionFlagsBits.ManageMessages)
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];
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await rest.put(
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Routes.applicationGuildCommands(CONFIG.CLIENT_ID, CONFIG.DISCORD_GUILD_ID),
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{ body: [...commands.map(cmd => cmd.toJSON()), ...contextMenuCommands.map(cmd => cmd.toJSON())] }
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);
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console.log(`✅ Registered ${commands.length} slash commands + ${contextMenuCommands.length} context menu commands`);
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}
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module.exports = { registerCommands };
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