trim settings-site to match stripped bot
- delete public/js/notifications.js (521 LOC) - remove notifications/patterns/surge/chat/priority/bosscord/accountinfo/threads UI sections - remove 3 /api/notifications/* proxy routes from server.js - untrack settings-site backup files from git - ~926 LOC removed from settings-site
This commit is contained in:
@@ -13,7 +13,6 @@
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document.getElementById('bot-status-dot').className = 'dot online';
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document.getElementById('bot-status-text').textContent = 'Connected';
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Fields.populateFields(config);
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Notifications.initNotificationsEditor(config);
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Fields.initSmartSelects(config);
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} catch (e) {
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document.getElementById('bot-status-dot').className = 'dot offline';
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@@ -1,521 +0,0 @@
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(function () {
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'use strict';
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const NOTIFICATION_PRESETS = ['15m', '30m', '1h', '2h', '4h', '8h', '1d'];
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const FALLBACK_TAB_KEYS = {
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surge: [
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'surge_tickets',
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'surge_game',
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'surge_stale',
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'surge_needs_response',
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'surge_unclaimed',
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'surge_tier3_unclaimed',
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'surge_no_staff'
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],
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patterns: [
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'user_tickets',
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'user_reopen',
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'user_crossgame',
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'game_surge',
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'game_backlog',
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'game_resolution',
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'game_spike',
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'tag_top',
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'tag_escalation',
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'untagged_closes',
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'tag_game_corr',
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'user_esc',
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'game_esc_rate',
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'rapid_t2_t3',
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'staff_no_close',
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'staff_overloaded',
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'staff_stale',
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'staff_transfer_rate',
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'staff_esc',
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'staff_game_esc',
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'game_tag_spike',
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'overnight_gap',
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'staff_always_esc'
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],
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unclaimed: ['unclaimed_reminder'],
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chat: ['chat_messages', 'chat_time']
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};
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const FALLBACK_ALERT_DESCRIPTIONS = {
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surge_tickets: 'Fires when total active ticket volume exceeds configured surge thresholds, signaling broad queue pressure that needs staffing attention.',
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surge_game: 'Fires when one game accumulates tickets unusually fast within the configured window, indicating a localized incident that should be triaged.',
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surge_stale: 'Fires when too many tickets stay unresolved past the stale-time threshold, prompting staff to clear aging backlog.',
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surge_needs_response: 'Fires when tickets needing a staff reply exceed count and age limits, indicating response latency is building.',
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surge_unclaimed: 'Fires when the unclaimed queue crosses configured count/age thresholds, signaling ownership gaps that need pickup.',
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surge_tier3_unclaimed: "Fires when Tier 3 tickets have been sitting unclaimed past each threshold. Escalating intervals prevent spam while ensuring critical tickets don't go unnoticed.",
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surge_no_staff: 'Fires when open-ticket load is high while no staff are detected as available, prompting immediate coverage.',
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user_tickets: 'Detects users opening unusually high ticket counts in the active window, suggesting repeat-issue or abuse patterns.',
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user_reopen: 'Detects users who repeatedly reopen or recreate issues after closure, signaling unresolved root-cause patterns.',
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user_crossgame: 'Detects users reporting similar issues across multiple games in a short period, indicating broader account-level impact.',
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game_surge: 'Detects game-specific ticket spikes crossing thresholds in the pattern window, signaling service instability for that title.',
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game_backlog: 'Detects games accumulating unresolved backlog above threshold, implying triage capacity is lagging for that queue.',
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game_resolution: 'Detects unusual drops in resolution rate for a game, indicating tickets are staying open longer than expected.',
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game_spike: 'Detects abrupt short-window jumps in ticket volume for a game, flagging incidents that may need escalation.',
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tag_top: 'Detects tag frequency leaders above threshold so recurring issue types can be prioritized for fixes or macros.',
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tag_escalation: 'Detects tags with unusually high escalation rates, indicating categories that routinely require higher-tier handling.',
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untagged_closes: 'Detects elevated counts of closed tickets without tags, prompting cleanup to preserve reporting quality.',
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tag_game_corr: 'Detects strong tag-to-game concentration patterns, highlighting issue types tightly linked to specific games.',
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user_esc: 'Detects users whose tickets escalate unusually often, implying complex cases that may need proactive follow-up.',
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game_esc_rate: 'Detects games with escalating ticket-rate thresholds exceeded, signaling deeper technical issues for that title.',
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rapid_t2_t3: 'Fires at ticket count milestones (e.g. 3, 5, 10) when tickets have reached Tier 3 this week. Each milestone fires once per week.',
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staff_no_close: 'Detects staff with prolonged periods of claims but few closes, suggesting overloaded ownership or stuck work.',
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staff_overloaded: 'Detects staff carrying ticket loads beyond threshold, indicating balancing or reassignment may be needed.',
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staff_stale: 'Detects staff-owned tickets aging beyond stale limits, prompting review and unblock actions.',
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staff_transfer_rate: 'Detects unusually high transfer/reassignment rates by staff, signaling ownership churn that may hurt throughput.',
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staff_esc: 'Detects staff escalation counts above threshold, highlighting where extra support or training may be needed.',
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staff_game_esc: 'Detects high escalation concentration for specific staff/game combinations, indicating targeted expertise gaps.',
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game_tag_spike: 'Detects sudden spikes of specific tags within a game, flagging focused incident signatures.',
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overnight_gap: 'Detects recurring unattended overnight windows with active demand, suggesting staffing coverage gaps.',
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staff_always_esc: 'Detects staff whose handled tickets escalate at consistently high rates, implying sustained tier-fit issues.',
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unclaimed_reminder: 'Reminds all staff notification channels about unclaimed tickets. Thresholds are per-ticket age — each threshold fires once per ticket and resets on escalation.',
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chat_messages: 'Fires when pending user message volume in monitored chat channels crosses configured count thresholds without staff replies.',
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chat_time: 'Fires when a monitored chat channel has had no staff response for the given duration with pending user messages. Resets when staff responds.'
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};
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let notificationThresholdsState = {};
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// Phase 9: notification enable state. Fetched from /api/notifications/state
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// on init. `master` is the global kill switch; `perKey` is a flat map of
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// alertKey → boolean. Both default to off so a fresh deploy is silent.
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let enableState = { master: false, perKey: {} };
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// Active sources. Start as fallback; replaced/merged when the bot-side
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// registry (GET /api/notifications/alerts) returns successfully. On 404 or
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// network failure the fallbacks remain authoritative.
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let activeTabKeys = FALLBACK_TAB_KEYS;
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let activeAlertDescriptions = FALLBACK_ALERT_DESCRIPTIONS;
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async function fetchAlertRegistry() {
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try {
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const res = await fetch('/api/notifications/alerts', { credentials: 'same-origin' });
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if (!res.ok) return null;
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const data = await res.json();
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if (!data || typeof data !== 'object' || Array.isArray(data)) return null;
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// Accept only if at least one known category is a non-empty array
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const hasShape = ['surge', 'patterns', 'unclaimed'].some(
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cat => Array.isArray(data[cat]) && data[cat].length > 0
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);
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return hasShape ? data : null;
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} catch (_) {
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return null;
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}
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}
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async function fetchEnableState() {
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try {
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const res = await fetch('/api/notifications/state', { credentials: 'same-origin' });
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if (!res.ok) return null;
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const data = await res.json();
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if (!data || typeof data !== 'object' || Array.isArray(data)) return null;
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if (typeof data.master !== 'boolean') return null;
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if (!data.perKey || typeof data.perKey !== 'object') return null;
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return { master: data.master, perKey: { ...data.perKey } };
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} catch (_) {
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return null;
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}
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}
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async function postToggle(body) {
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const res = await fetch('/api/notifications/toggle', {
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method: 'POST',
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credentials: 'same-origin',
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headers: Util.csrfHeaders({ 'Content-Type': 'application/json' }),
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body: JSON.stringify(body)
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});
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if (!res.ok) throw new Error(`toggle ${res.status}`);
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const data = await res.json();
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if (!data || !data.state || typeof data.state.master !== 'boolean' || !data.state.perKey) {
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throw new Error('bad toggle response');
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}
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return { master: data.state.master, perKey: { ...data.state.perKey } };
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}
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// Merge bot registry with fallback, preserving fallback order for existing
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// keys (so rapid_t2_t3 and chat keys stay where the UI expects them).
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// Registry-only keys get appended to their category; registry descriptions
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// override fallback text.
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function mergeRegistryWithFallback(registry) {
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const tabKeys = {};
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const alertDescriptions = { ...FALLBACK_ALERT_DESCRIPTIONS };
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Object.keys(FALLBACK_TAB_KEYS).forEach(cat => { tabKeys[cat] = [...FALLBACK_TAB_KEYS[cat]]; });
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Object.entries(registry).forEach(([category, entries]) => {
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if (!Array.isArray(entries)) return;
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if (!tabKeys[category]) tabKeys[category] = [];
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const seen = new Set(tabKeys[category]);
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for (const e of entries) {
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if (!e || typeof e.key !== 'string') continue;
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if (!seen.has(e.key)) {
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tabKeys[category].push(e.key);
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seen.add(e.key);
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}
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if (typeof e.description === 'string') {
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alertDescriptions[e.key] = e.description;
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}
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}
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});
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return { tabKeys, alertDescriptions };
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}
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function applyMergedRegistry(section, registry) {
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const merged = mergeRegistryWithFallback(registry);
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activeTabKeys = merged.tabKeys;
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activeAlertDescriptions = merged.alertDescriptions;
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window.Notifications.registry = registry;
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Object.entries(activeTabKeys).forEach(([category, keys]) => {
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const select = section.querySelector(`[data-notif-category="${category}"]`);
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if (!select) return;
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const existing = new Set(Array.from(select.options).map(o => o.value));
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keys.forEach(key => {
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if (!existing.has(key)) {
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const option = document.createElement('option');
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option.value = key;
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option.textContent = toHumanLabel(key);
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select.appendChild(option);
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}
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});
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renderAlertDescription(category);
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});
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}
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function initNotificationsEditor(config) {
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const section = document.getElementById('s-notifications');
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if (!section) return;
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const hiddenField = section.querySelector('[data-key="NOTIFICATION_THRESHOLDS_JSON"]');
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if (!hiddenField) return;
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notificationThresholdsState = parseNotificationThresholdsConfig(config);
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hiddenField.value = serializeNotificationThresholds(notificationThresholdsState);
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section.querySelectorAll('.notif-tab-btn').forEach(btn => {
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btn.addEventListener('click', () => setNotificationTab(btn.dataset.notifTab));
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});
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Object.entries(activeTabKeys).forEach(([category, keys]) => {
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const select = section.querySelector(`[data-notif-category="${category}"]`);
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const chipsWrap = section.querySelector(`[data-notif-chips="${category}"]`);
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const input = section.querySelector(`[data-notif-input="${category}"]`);
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const addBtn = section.querySelector(`[data-notif-add="${category}"]`);
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const presetsWrap = section.querySelector(`[data-notif-presets="${category}"]`);
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if (!select || !chipsWrap || !input || !addBtn || !presetsWrap) return;
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keys.forEach(key => {
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const option = document.createElement('option');
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option.value = key;
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option.textContent = toHumanLabel(key);
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select.appendChild(option);
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});
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if (keys.length) select.value = keys[0];
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select.addEventListener('change', () => {
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renderThresholdChips(category);
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renderAlertDescription(category);
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renderPerAlertToggle(category);
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});
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addBtn.addEventListener('click', () => addThresholdFromInput(category));
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input.addEventListener('keydown', (evt) => {
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if (evt.key === 'Enter') {
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evt.preventDefault();
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addThresholdFromInput(category);
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}
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});
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NOTIFICATION_PRESETS.forEach(preset => {
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const btn = document.createElement('button');
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btn.type = 'button';
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btn.textContent = preset;
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btn.addEventListener('click', () => addThresholdValue(category, preset));
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presetsWrap.appendChild(btn);
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});
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renderThresholdChips(category);
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renderAlertDescription(category);
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});
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setNotificationTab('surge');
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wireEnableToggles(section);
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// Background: pull canonical registry from the bot, merge with fallback,
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// append any registry-only keys and refresh descriptions. Fallback stays
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// in use if the endpoint 404s (settings-site deployed ahead of bot) or
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// the fetch fails (network/proxy error).
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fetchAlertRegistry().then(registry => {
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if (!registry) return;
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applyMergedRegistry(section, registry);
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renderAllEnableUI(section);
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}).catch(() => {});
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// Phase 9: pull enable state and paint the toggles. Runs in parallel with
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// the registry fetch above; renderAll is idempotent so ordering is OK.
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fetchEnableState().then(state => {
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if (!state) return;
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enableState = state;
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window.Notifications.state = state;
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renderAllEnableUI(section);
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}).catch(() => {});
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}
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function keysForCategory(category) {
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return activeTabKeys[category] || [];
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}
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function renderMasterCheckboxes(section) {
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section.querySelectorAll('[data-notif-master]').forEach(cb => {
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cb.checked = enableState.master === true;
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});
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}
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function renderCategoryCheckbox(section, category) {
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const cb = section.querySelector(`[data-notif-category-toggle="${category}"]`);
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if (!cb) return;
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const keys = keysForCategory(category);
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const allOn = keys.length > 0 && keys.every(k => enableState.perKey[k] === true);
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cb.checked = enableState.master === true && allOn;
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}
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function renderPerAlertToggle(category) {
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const section = document.getElementById('s-notifications');
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if (!section) return;
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const panel = section.querySelector(`[data-notif-panel="${category}"]`);
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||||
if (!panel) return;
|
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const alertCb = panel.querySelector('[data-notif-alert]');
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||||
const label = panel.querySelector('[data-notif-alert-label]');
|
||||
const alertKey = getSelectedAlertKey(category);
|
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const on = alertKey ? enableState.perKey[alertKey] === true : false;
|
||||
if (alertCb) alertCb.checked = on;
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||||
if (label) label.textContent = on ? 'Alert enabled' : 'Alert disabled';
|
||||
|
||||
// Disable the chip/input editor when master is off or this alert is off.
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||||
const editor = panel.querySelector('.notif-editor');
|
||||
if (editor) {
|
||||
const disabled = !enableState.master || !on;
|
||||
editor.classList.toggle('notif-disabled', disabled);
|
||||
}
|
||||
}
|
||||
|
||||
function renderAllEnableUI(section) {
|
||||
renderMasterCheckboxes(section);
|
||||
Object.keys(activeTabKeys).forEach(cat => renderCategoryCheckbox(section, cat));
|
||||
Object.keys(activeTabKeys).forEach(cat => renderPerAlertToggle(cat));
|
||||
}
|
||||
|
||||
function wireEnableToggles(section) {
|
||||
// Master — multiple DOM copies; they share state via enableState and
|
||||
// re-render after each mutation, so clicking any one updates all.
|
||||
section.querySelectorAll('[data-notif-master]').forEach(cb => {
|
||||
cb.addEventListener('change', async () => {
|
||||
const prev = enableState.master;
|
||||
const next = cb.checked;
|
||||
try {
|
||||
const newState = await postToggle({ master: true, enabled: next });
|
||||
enableState = newState;
|
||||
window.Notifications.state = newState;
|
||||
renderAllEnableUI(section);
|
||||
} catch (e) {
|
||||
cb.checked = prev;
|
||||
renderAllEnableUI(section);
|
||||
Util.showToast('Failed to update master toggle.', 'error');
|
||||
}
|
||||
});
|
||||
});
|
||||
|
||||
// Per-category "All in category" toggles.
|
||||
section.querySelectorAll('[data-notif-category-toggle]').forEach(cb => {
|
||||
const category = cb.dataset.notifCategoryToggle;
|
||||
cb.addEventListener('change', async () => {
|
||||
const next = cb.checked;
|
||||
const prev = !next; // pre-toggle state, for revert on failure
|
||||
try {
|
||||
const newState = await postToggle({ category, enabled: next });
|
||||
enableState = newState;
|
||||
window.Notifications.state = newState;
|
||||
renderAllEnableUI(section);
|
||||
} catch (e) {
|
||||
cb.checked = prev;
|
||||
renderAllEnableUI(section);
|
||||
Util.showToast(`Failed to update ${category} category toggle.`, 'error');
|
||||
}
|
||||
});
|
||||
});
|
||||
|
||||
// Per-alert toggles — one per category panel, scoped to the currently
|
||||
// selected alertKey in that panel's dropdown.
|
||||
section.querySelectorAll('.notif-panel').forEach(panel => {
|
||||
const category = panel.dataset.notifPanel;
|
||||
const alertCb = panel.querySelector('[data-notif-alert]');
|
||||
if (!alertCb) return;
|
||||
alertCb.addEventListener('change', async () => {
|
||||
const alertKey = getSelectedAlertKey(category);
|
||||
if (!alertKey) {
|
||||
alertCb.checked = false;
|
||||
return;
|
||||
}
|
||||
const prev = enableState.perKey[alertKey] === true;
|
||||
const next = alertCb.checked;
|
||||
try {
|
||||
const newState = await postToggle({ key: alertKey, enabled: next });
|
||||
enableState = newState;
|
||||
window.Notifications.state = newState;
|
||||
renderAllEnableUI(section);
|
||||
} catch (e) {
|
||||
alertCb.checked = prev;
|
||||
renderAllEnableUI(section);
|
||||
Util.showToast(`Failed to update ${alertKey} toggle.`, 'error');
|
||||
}
|
||||
});
|
||||
});
|
||||
}
|
||||
|
||||
function parseNotificationThresholdsConfig(config) {
|
||||
const rawJson = config.NOTIFICATION_THRESHOLDS_JSON;
|
||||
if (rawJson && String(rawJson).trim()) {
|
||||
try {
|
||||
const parsed = JSON.parse(rawJson);
|
||||
if (parsed && typeof parsed === 'object' && !Array.isArray(parsed)) return parsed;
|
||||
} catch (_) {}
|
||||
}
|
||||
if (config.NOTIFICATION_THRESHOLDS && typeof config.NOTIFICATION_THRESHOLDS === 'object' && !Array.isArray(config.NOTIFICATION_THRESHOLDS)) {
|
||||
return config.NOTIFICATION_THRESHOLDS;
|
||||
}
|
||||
return {};
|
||||
}
|
||||
|
||||
function serializeNotificationThresholds(obj) {
|
||||
const ordered = {};
|
||||
Object.keys(obj).sort().forEach(key => {
|
||||
const arr = Array.isArray(obj[key]) ? obj[key].map(v => String(v).trim()).filter(Boolean) : [];
|
||||
ordered[key] = arr;
|
||||
});
|
||||
return JSON.stringify(ordered);
|
||||
}
|
||||
|
||||
function setNotificationTab(category) {
|
||||
document.querySelectorAll('#s-notifications .notif-tab-btn').forEach(btn => {
|
||||
btn.classList.toggle('active', btn.dataset.notifTab === category);
|
||||
});
|
||||
document.querySelectorAll('#s-notifications .notif-panel').forEach(panel => {
|
||||
panel.classList.toggle('hidden', panel.dataset.notifPanel !== category);
|
||||
});
|
||||
}
|
||||
|
||||
function addThresholdFromInput(category) {
|
||||
const input = document.querySelector(`#s-notifications [data-notif-input="${category}"]`);
|
||||
if (!input) return;
|
||||
const value = input.value.trim().toLowerCase();
|
||||
if (addThresholdValue(category, value)) input.value = '';
|
||||
}
|
||||
|
||||
function addThresholdValue(category, rawValue) {
|
||||
const value = String(rawValue || '').trim().toLowerCase();
|
||||
if (!isValidThresholdValue(value)) {
|
||||
Util.showToast('Invalid threshold format. Use 15m, 1h, 1d6h, or whole numbers.', 'error');
|
||||
return false;
|
||||
}
|
||||
|
||||
const alertKey = getSelectedAlertKey(category);
|
||||
if (!alertKey) return false;
|
||||
|
||||
const current = Array.isArray(notificationThresholdsState[alertKey]) ? [...notificationThresholdsState[alertKey]] : [];
|
||||
if (current.includes(value)) return false;
|
||||
current.push(value);
|
||||
notificationThresholdsState[alertKey] = current;
|
||||
syncNotificationThresholdsField();
|
||||
renderThresholdChips(category);
|
||||
return true;
|
||||
}
|
||||
|
||||
function removeThresholdValue(category, valueToRemove) {
|
||||
const alertKey = getSelectedAlertKey(category);
|
||||
if (!alertKey) return;
|
||||
const current = Array.isArray(notificationThresholdsState[alertKey]) ? [...notificationThresholdsState[alertKey]] : [];
|
||||
notificationThresholdsState[alertKey] = current.filter(v => String(v) !== String(valueToRemove));
|
||||
syncNotificationThresholdsField();
|
||||
renderThresholdChips(category);
|
||||
}
|
||||
|
||||
function renderThresholdChips(category) {
|
||||
const chipsWrap = document.querySelector(`#s-notifications [data-notif-chips="${category}"]`);
|
||||
if (!chipsWrap) return;
|
||||
const alertKey = getSelectedAlertKey(category);
|
||||
const thresholds = alertKey && Array.isArray(notificationThresholdsState[alertKey])
|
||||
? notificationThresholdsState[alertKey]
|
||||
: [];
|
||||
|
||||
chipsWrap.replaceChildren();
|
||||
thresholds.forEach(value => {
|
||||
const chip = document.createElement('span');
|
||||
chip.className = 'notif-chip';
|
||||
chip.textContent = value;
|
||||
|
||||
const remove = document.createElement('button');
|
||||
remove.type = 'button';
|
||||
remove.title = `Remove ${value}`;
|
||||
remove.textContent = '×';
|
||||
remove.addEventListener('click', () => removeThresholdValue(category, value));
|
||||
|
||||
chip.appendChild(remove);
|
||||
chipsWrap.appendChild(chip);
|
||||
});
|
||||
}
|
||||
|
||||
function renderAlertDescription(category) {
|
||||
const descriptionEl = document.querySelector(`#s-notifications [data-notif-description="${category}"]`);
|
||||
if (!descriptionEl) return;
|
||||
const alertKey = getSelectedAlertKey(category);
|
||||
descriptionEl.textContent = activeAlertDescriptions[alertKey] || 'No description available for this alert key yet.';
|
||||
}
|
||||
|
||||
function syncNotificationThresholdsField() {
|
||||
const hiddenField = document.querySelector('#s-notifications [data-key="NOTIFICATION_THRESHOLDS_JSON"]');
|
||||
if (!hiddenField) return;
|
||||
const serialized = serializeNotificationThresholds(notificationThresholdsState);
|
||||
hiddenField.value = serialized;
|
||||
Fields.markChanged('NOTIFICATION_THRESHOLDS_JSON', serialized);
|
||||
hiddenField.classList.toggle('changed', Fields.isChanged('NOTIFICATION_THRESHOLDS_JSON'));
|
||||
}
|
||||
|
||||
function getSelectedAlertKey(category) {
|
||||
const select = document.querySelector(`#s-notifications [data-notif-category="${category}"]`);
|
||||
return select ? select.value : '';
|
||||
}
|
||||
|
||||
function isValidThresholdValue(value) {
|
||||
if (!value) return false;
|
||||
if (/^\d+$/.test(value)) return true;
|
||||
return /^(\d+[mhd])+$/.test(value);
|
||||
}
|
||||
|
||||
function toHumanLabel(key) {
|
||||
return String(key)
|
||||
.split('_')
|
||||
.map(part => part.toUpperCase() === 'T2' || part.toUpperCase() === 'T3'
|
||||
? part.toUpperCase()
|
||||
: part.charAt(0).toUpperCase() + part.slice(1))
|
||||
.join(' ');
|
||||
}
|
||||
|
||||
window.Notifications = {
|
||||
initNotificationsEditor,
|
||||
isValidThresholdValue,
|
||||
toHumanLabel,
|
||||
fetchAlertRegistry,
|
||||
fetchEnableState,
|
||||
NOTIFICATION_PRESETS,
|
||||
FALLBACK_TAB_KEYS,
|
||||
FALLBACK_ALERT_DESCRIPTIONS,
|
||||
registry: null,
|
||||
state: enableState,
|
||||
get tabKeys() { return activeTabKeys; },
|
||||
get alertDescriptions() { return activeAlertDescriptions; }
|
||||
};
|
||||
})();
|
||||
@@ -10,7 +10,6 @@
|
||||
'/behavior': 's-behavior',
|
||||
'/threads': 's-threads',
|
||||
'/pins': 's-pins',
|
||||
'/notifications': 's-notifications',
|
||||
'/logging': 's-logging',
|
||||
'/automation': 's-automation',
|
||||
'/appearance': 's-appearance',
|
||||
|
||||
Reference in New Issue
Block a user