- Reply-cycle auto-advance: staff reply files the thread to "Awaiting Reply", a customer response files it to "Needs Response" (new GMAIL_LABEL_AWAITING_REPLY / GMAIL_LABEL_NEEDS_RESPONSE labels + autoAdvanceFolder, which only moves threads still in the auto-cycle and leaves hand-filed folders alone) - /forward: forward a ticket's email to another address (handlers/commands/forward.js + forward composition in services/gmail.js) - Tests for the auto-advance cycle; label fixtures updated for the new labels
19 KiB
19 KiB