Event-sourced tracking of staff/ticket lifecycle actions, plus a /stats command. Foundation for a future tickets-website analytics dashboard. Data: - StaffAction model (event log) + Ticket.game / Ticket.closedAt - STATS_ADMIN_IDS config (who may view others' stats) Recording (fire-and-forget, idempotent on real state transitions): - claim, response (channel reply + /response send), escalate, de-escalate, transfer, close (4 sites), reopen — each denormalizes ticketType, tier, priority, game, requester (senderEmail / creatorId), guildId - close events carry closerType / resolverId (claimer credit) / wasClaimed; transfer carries fromId / toId; reopen stamps resolverId - conditional close transition helper (atomic open->closed + closedAt) shared by all four close paths Query + command: - pure period parser (presets + free-text) and stats shaper (per-metric keys) - command-aware autocomplete dispatch - /stats: period (autocomplete) + member (admin-gated) + source (all/email/ discord), ManageMessages + staff-role gated, ephemeral, tier-labeled embed 288+ unit tests; timing/busiest-times data is collected but displayed later.
167 lines
6.2 KiB
JavaScript
167 lines
6.2 KiB
JavaScript
/**
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* Phase 5b — transfer event recording tests.
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*
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* Follows the same injectable-parameter pattern as claimEvents.test.js:
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* _TicketModel — controls the DB layer (updateOne)
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* _recordAction — captures recording calls without any module mocking
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*
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* No vi.mock needed; all dependencies injected directly.
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*
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* Tests applyTransfer directly (same pattern as testing applyClaim directly).
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*
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* Covers:
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* (a) transfer to different member — one 'transfer' event with fromId/toId
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* (b) transfer to current claimer — fromId === toId → no event
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* (c) fromId/toId/staffId/guildId correctness
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*/
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import { describe, it, expect, vi } from 'vitest';
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import { applyTransfer } from '../handlers/commands/index.js';
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// ---------------------------------------------------------------------------
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// Shared factories
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// ---------------------------------------------------------------------------
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function makeTicket(overrides = {}) {
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return {
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gmailThreadId: 'discord-test-001',
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escalationTier: 0,
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escalated: false,
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claimerId: 'prev-claimer-001',
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claimedBy: 'PrevClaimerName',
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priority: 'normal',
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game: 'TestGame',
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senderEmail: 'user@example.com',
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creatorId: 'creator-001',
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ticketNumber: 42,
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...overrides
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};
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}
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function makeGuildMember(userId = 'new-claimer-002') {
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return {
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id: userId,
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displayName: 'New Claimer',
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user: {
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id: userId,
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username: 'newclaimer',
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tag: 'newclaimer#0002',
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toString: () => `<@${userId}>`
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}
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};
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}
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function makeInteraction(userId = 'staff-001') {
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return {
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user: {
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id: userId,
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username: 'staffuser',
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tag: 'staffuser#0001',
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toString: () => `<@${userId}>`
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},
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member: { displayName: 'Staff Member' },
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guild: {
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id: 'guild-001',
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members: {
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fetch: vi.fn().mockRejectedValue(new Error('no member in test env'))
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}
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},
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channel: {
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id: 'chan-001',
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name: 'ticket-chan-001',
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isThread: vi.fn().mockReturnValue(true),
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send: vi.fn().mockResolvedValue({ id: 'sent-msg-001' })
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},
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editReply: vi.fn().mockResolvedValue(undefined),
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client: {
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channels: { fetch: vi.fn().mockResolvedValue(null) }
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}
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};
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}
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// ---------------------------------------------------------------------------
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// (a) Transfer to a different member — one event
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// ---------------------------------------------------------------------------
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describe('applyTransfer — different member emits one event', () => {
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it('emits exactly one "transfer" event', async () => {
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const ticket = makeTicket({ claimerId: 'prev-claimer-001' });
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const guildMember = makeGuildMember('new-claimer-002');
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const mockUpdateOne = vi.fn().mockResolvedValue({ modifiedCount: 1 });
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const mockRecord = vi.fn();
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const interaction = makeInteraction('staff-001');
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await applyTransfer(interaction, ticket, guildMember, 'reason', { updateOne: mockUpdateOne }, mockRecord);
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expect(mockRecord).toHaveBeenCalledTimes(1);
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const [staffId, type] = mockRecord.mock.calls[0];
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expect(staffId).toBe('staff-001');
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expect(type).toBe('transfer');
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});
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it('passes correct fromId, toId, guildId, and ticket', async () => {
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const ticket = makeTicket({ claimerId: 'prev-claimer-001' });
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const guildMember = makeGuildMember('new-claimer-002');
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const mockUpdateOne = vi.fn().mockResolvedValue({ modifiedCount: 1 });
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const mockRecord = vi.fn();
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const interaction = makeInteraction('staff-001');
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await applyTransfer(interaction, ticket, guildMember, 'reason', { updateOne: mockUpdateOne }, mockRecord);
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const [, , payload] = mockRecord.mock.calls[0];
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expect(payload.fromId).toBe('prev-claimer-001');
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expect(payload.toId).toBe('new-claimer-002');
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expect(payload.guildId).toBe('guild-001');
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expect(payload.ticket).toBe(ticket);
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});
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it('fromId is the pre-write claimerId (captured before the DB write)', async () => {
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const ticket = makeTicket({ claimerId: 'original-claimer' });
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const guildMember = makeGuildMember('new-staff-003');
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const mockUpdateOne = vi.fn().mockResolvedValue({ modifiedCount: 1 });
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const mockRecord = vi.fn();
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const interaction = makeInteraction('staff-001');
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await applyTransfer(interaction, ticket, guildMember, 'reason', { updateOne: mockUpdateOne }, mockRecord);
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const [, , payload] = mockRecord.mock.calls[0];
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expect(payload.fromId).toBe('original-claimer');
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expect(payload.toId).toBe('new-staff-003');
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});
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});
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// ---------------------------------------------------------------------------
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// (b) Transfer to the current claimer — no event
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// ---------------------------------------------------------------------------
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describe('applyTransfer — transfer to current claimer emits no event', () => {
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it('emits no event when fromId === toId (transferring to existing claimer)', async () => {
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const ticket = makeTicket({ claimerId: 'same-claimer-001' });
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const guildMember = makeGuildMember('same-claimer-001');
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const mockUpdateOne = vi.fn().mockResolvedValue({ modifiedCount: 1 });
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const mockRecord = vi.fn();
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const interaction = makeInteraction('staff-001');
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await applyTransfer(interaction, ticket, guildMember, 'reason', { updateOne: mockUpdateOne }, mockRecord);
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expect(mockRecord).not.toHaveBeenCalled();
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});
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it('emits one event when the ticket is unclaimed (fromId null) and toId is non-null — null !== toId satisfies the fromId !== toId gate', async () => {
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// null !== 'new-claimer' so this IS a real transfer — event IS emitted
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const ticket = makeTicket({ claimerId: null });
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const guildMember = makeGuildMember('new-claimer-002');
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const mockUpdateOne = vi.fn().mockResolvedValue({ modifiedCount: 1 });
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const mockRecord = vi.fn();
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const interaction = makeInteraction('staff-001');
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await applyTransfer(interaction, ticket, guildMember, 'reason', { updateOne: mockUpdateOne }, mockRecord);
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// null !== 'new-claimer-002' → event IS emitted
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expect(mockRecord).toHaveBeenCalledTimes(1);
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const [, , payload] = mockRecord.mock.calls[0];
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expect(payload.fromId).toBeNull();
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expect(payload.toId).toBe('new-claimer-002');
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});
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});
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