indifferentketchup 76279b703a gmail-poll: lock email-ticket channels to staff role only ...

guild.channels.create in findOrCreateTicketChannel previously had no
permissionOverwrites — newly created email-ticket channels inherited
whatever the parent category granted. If the category ever had @everyone
View Channel allowed (or undefined → default-allow), every server member
could read every email ticket.

Add explicit overrides on creation:
- @everyone (guild.id): deny ViewChannel
- ROLE_ID_TO_PING: allow ViewChannel + SendMessages + ReadMessageHistory
  (gated on ROLE_ID_TO_PING being set — empty string skips the entry
  rather than creating a malformed overwrite).

Email tickets have no Discord creator (the customer reaches the bot via
email, not as a guild member) so the only "allow" entry is the staff
role. Modal-created and context-menu-created tickets already set
creator+role overrides on creation; this change brings the third path
into line.

Pairs with category-level Discord config: TICKET_CATEGORY_ID and the
ESCALATED2/3 categories should still deny @everyone and allow
ROLE_ID_TO_PING at the category level for defense in depth.

2026-05-19 18:26:12 +00:00

15 KiB

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